Customer Service Executive
3 weeks ago
About Visa RootsVisa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing experience.Role Summary:We are seeking enthusiastic and customer-oriented professionals to join our customer service team as Customer Service Executive. In this role, you will serve as the first point of contact for our clients, providing prompt, accurate, and effective assistance across phone, email, and chat channels. Your ability to communicate clearly, resolve issues efficiently, and provide guidance on visa application processes will be essential to enhancing customer satisfaction and loyalty.Key Responsibilities:- Respond to customer inquiries via phone, email, and chat in a timely and professional manner- Deliver accurate information regarding services, procedures, and requirements- Handle and resolve customer complaints and issues with empathy and efficiency- Escalate complex queries to the appropriate internal departments- Maintain detailed and organized records of all customer interactions and transactions- Assist clients in completing required forms and documentation- Offer expert consultation and guidance to clients on visa application processes and travel managementRequirements:- Minimum 2 years of experience in a customer service or client support role.- Strong verbal and written communication skills.- Excellent interpersonal and problem-solving abilities.- Ability to manage multiple tasks and prioritize effectively.- Knowledge of visa application procedures and travel management regulations is highly desirable.- Proficiency in Microsoft Office Suite (Word, Excel)- Capable of working both independently and collaboratively in a team environment.What we offer to you:- Positive work environment- Competitive salary- Private medical insurance- Flexible Work schedules- Flexible Holidays & Sick Leave- Opportunities for professional development- Company Sponsored events- Team building activities- Company Lunch & Free Snacks- Career advancement options- Staff Accommodation
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Customer Service Executive
10 hours ago
Kochi, India Rezpo Customer Experience Pvt. Ltd. Full timeWe are looking for smart and confident personalities to work as Customer service Executive. **Minimum 1 year experience must in Tele Calling** Handles incoming and outgoing calls Respond to customer queries in a polite, friendly, and professional manner. Take ownership of all cases until a satisfactory solution is reached. Required to meet agreed on...
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Customer Service Executive
1 week ago
Kochi, India Brilfox Full timeUrgently looking for a Customer Service Executive Kochi - Freshers/ Experienced - Shift duty For more details, please contact 8891170590 Work Location: In person **Speak with the employer** +91 8891170590
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Customer service executive
4 weeks ago
Kochi, India Visa Roots Full timeAbout Visa RootsVisa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing...
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Customer service executive
1 week ago
Kochi, India Visa Roots Full timeAbout Visa RootsVisa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing...
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Customer Service Executive
4 weeks ago
Kochi, India Visa Roots Full timeAbout Visa Roots Visa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing...
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Customer Service Executive
1 week ago
kochi, India Visa Roots Full timeAbout Visa Roots Visa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing experience....
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Customer Care Executive
2 weeks ago
Kochi, India Sai Service Full timeFast tag related activities - HSRP - post booking follow up - 15 days post sale follow up - Calling details updation **Job Types**: Permanent, Full-time **Salary**: Up to ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Morning shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to...
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Customer Service Executive
2 days ago
Kochi, India BV Full time**Job description** - Monitor day-to-day operations, while tracking and reporting on performance and recommending actionable improvements as necessary - Communicating with customers to respond to issues or concerns they may have regarding their order - Reviewing operational procedures to improve efficiency and reduce costs - Reporting operational data to...
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Customer Service Executive
4 weeks ago
Kochi, India Visa Roots Full timeAbout Visa RootsVisa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing...
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Customer Service Executive
4 weeks ago
Kochi, India Visa Roots Full timeAbout Visa Roots Visa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing experience....
