Customer service executive
1 day ago
About Visa RootsVisa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing experience.Role Summary:We are seeking enthusiastic and customer-oriented professionals to join our customer service team as Customer Service Executive. In this role, you will serve as the first point of contact for our clients, providing prompt, accurate, and effective assistance across phone, email, and chat channels. Your ability to communicate clearly, resolve issues efficiently, and provide guidance on visa application processes will be essential to enhancing customer satisfaction and loyalty.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a timely and professional mannerDeliver accurate information regarding services, procedures, and requirementsHandle and resolve customer complaints and issues with empathy and efficiencyEscalate complex queries to the appropriate internal departmentsMaintain detailed and organized records of all customer interactions and transactionsAssist clients in completing required forms and documentationOffer expert consultation and guidance to clients on visa application processes and travel managementRequirements:Minimum 2 years of experience in a customer service or client support role.Strong verbal and written communication skills.Excellent interpersonal and problem-solving abilities.Ability to manage multiple tasks and prioritize effectively.Knowledge of visa application procedures and travel management regulations is highly desirable.Proficiency in Microsoft Office Suite (Word, Excel)Capable of working both independently and collaboratively in a team environment.What we offer to you:Positive work environmentCompetitive salaryPrivate medical insuranceFlexible Work schedulesFlexible Holidays & Sick LeaveOpportunities for professional developmentCompany Sponsored eventsTeam building activitiesCompany Lunch & Free SnacksCareer advancement optionsStaff Accommodation
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Customer Service Executive
2 weeks ago
Kochi, India CCAN SOLUTION Full time**Responsibilities**: - Ability to empathize with customers. - Monitoring the entire customer service process. - Establish and sustain meaningful ties with an organization's clients. - Building and maintaining profitable relationships with key customers. **Requirements**: - Bachelors or Masters degree needed. - Freshers/ 1+ years of experience as a...
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Customer Service Executive
2 days ago
Kochi, India Brilfox Full timeUrgently looking for a Customer Service Executive Kochi - Freshers/ Experienced - Shift duty For more details, please contact 8891170590 Work Location: In person **Speak with the employer** +91 8891170590
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Customer service executive
3 weeks ago
Kochi, India Visa Roots Full timeAbout Visa RootsVisa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing...
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Customer Service Executive
2 weeks ago
Kochi, India Visa Roots Full timeAbout Visa RootsVisa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing...
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Customer Service Executive
3 weeks ago
Kochi, India Visa Roots Full timeAbout Visa Roots Visa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing...
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Customer Service Executive
1 day ago
kochi, India Visa Roots Full timeAbout Visa Roots Visa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing experience....
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Customer Care Executive
5 days ago
Kochi, India Sai Service Full timeFast tag related activities - HSRP - post booking follow up - 15 days post sale follow up - Calling details updation **Job Types**: Permanent, Full-time **Salary**: Up to ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Morning shift Supplemental pay types: - Performance bonus - Yearly bonus Ability to...
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Customer Service Executive
3 weeks ago
Kochi, India Visa Roots Full timeAbout Visa RootsVisa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing...
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Customer Service Executive
7 days ago
Kochi, India Visa Roots Full timeAbout Visa Roots Visa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing experience....
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Customer Service Executive
3 weeks ago
Kochi, India Visa Roots Full timeAbout Visa Roots Visa Roots is a leading visa travel management company based in Cochin. Visa Roots specialises in providing a wide range of visa services to individuals, families, and corporate clients. Our team of experienced professionals is dedicated to ensuring that our clients have a hassle-free and seamless visa application and processing experience....
