Customer Support Executive

2 days ago


Delhi Delhi, India cellecor gadgets limited Full time

**Job Title: Customer Support Executive**

**Key Responsibilities**:

- Provide accurate information regarding products, services, and policies
- Resolve customer complaints and issues with empathy and professionalism
- Maintain detailed and accurate records of customer interactions
- Escalate complex issues to the relevant team when required
- Follow company guidelines, processes, and quality standards
- Ensure high levels of customer satisfaction and service quality

**Required Skills & Qualifications**:

- Excellent verbal and written communication skills
- Strong interpersonal and listening skills
- Ability to handle multiple chats or calls simultaneously
- Customer-centric attitude with problem-solving abilities
- Basic computer knowledge and typing skills
- Ability to work in shifts (if required)
- Freshers are welcome to apply

**Preferred Qualifications**:

- Prior experience in customer support or chat process (optional)
- Graduation preferred (not mandatory)

**Job Type**: Fresher

Pay: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time

Work Location: In person



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