Customer Support Executive
2 days ago
**Job Title: Customer Support Executive**
**Key Responsibilities**:
- Provide accurate information regarding products, services, and policies
- Resolve customer complaints and issues with empathy and professionalism
- Maintain detailed and accurate records of customer interactions
- Escalate complex issues to the relevant team when required
- Follow company guidelines, processes, and quality standards
- Ensure high levels of customer satisfaction and service quality
**Required Skills & Qualifications**:
- Excellent verbal and written communication skills
- Strong interpersonal and listening skills
- Ability to handle multiple chats or calls simultaneously
- Customer-centric attitude with problem-solving abilities
- Basic computer knowledge and typing skills
- Ability to work in shifts (if required)
- Freshers are welcome to apply
**Preferred Qualifications**:
- Prior experience in customer support or chat process (optional)
- Graduation preferred (not mandatory)
**Job Type**: Fresher
Pay: ₹10,000.00 - ₹25,000.00 per month
**Benefits**:
- Health insurance
- Paid sick time
Work Location: In person
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