Customer Supply Coordinator

**Come create the technology that helps the world act together**

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.

We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work.

**The team you'll be part of**

The pandemic has highlighted how important telecoms networks are to society. Nokia’s Network Infrastructure group is at the heart of a revolution to bring more and faster network capacity to people worldwide through our ambition, innovation, and technical expertise.

NI Delivery Operations being an integrated business partner for NI RBC from offer through customer order execution. Involves from early engagement pre-sales support in providing delivery and logistics execution plan input to optimize customer value.

**What you will learn and contribute to**

We are looking for a person who is capable of managing all supply chain activities to secure delivery to customers.

Purpose of this role:

- Accountable for e2e supply chain activities for multiple customer teams to ensure delivery assurance across all Business Groups.
- Responsible for all supply chain execution including order launching, delivery plans, invoicing, and supply chain processes to affect these activities.
- Contribute to all tasks related to e2e supply chain in daily business/order execution, e.g., constraints solving, escalation management

Your responsibilities will be:

- Managing all supply chain activities in all business scenarios, including customer POs, Risk Orders, Trials, Demonstrations
- Managing all supply chain escalations from BG and CTs, and implementing effective stakeholder management
- Identifying, plan and managing all logistics activities to meet financial targets within agreed cost baseline
- Managing all LSP activities including import customs process and distribution
- Coordinate and validate the Customer invoice creation & submission, including monitoring and control procedures
- SOX and Quality compliance
- Collaborate with other BGs’ Supply Chains for multi-BG opportunities

**Your skills and experience**

You have:

- Bachelor’s degree or equivalent
- Fluent in in written and spoken business Japanese
- Good in written and spoken business English
- Good interpersonal skill for stakeholder management
- Able to maintain good communication skills under pressures
- Strong driver (drive actions / influencing others)
- E2E Supply Chain and import / export procedures

Competencies:

- Fast learner and a good team player
- Customer Focus
- Decision quality
- Drives results
- Manages Ambiguity
- Financial planning and Cost management
- Problem solving skills and continuous improvement mindset
- Project management
- Demand Supply Planning
- Logistics Process and management
- Understanding Global regulatory Framework
- Operational excellence and Quality management
- Digitalization

**What we offer**

Nokia offers flexible and hybrid working schemes, continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

**Nokia is committed to inclusion and is an equal opportunity employer**

Nokia has received the following recognitions for its commitment to inclusion & equality:

- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
- LGBT+ equality & best place to work by HRC Foundation

At Nokia, we act inclusively and respect the uniqueness of people.

Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.

We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.