Chat Associate

2 weeks ago

Malad Mumbai Maharashtra, India Corporate Hub Full time

We are urgently looking for Customercare Representative for International Company.

Location
- Malad west

Salary
- 25k to 36k +incentives+OT

HSC with 1year or Graduate fresher will do.

**Key Responsibilities**

2. *Resolving Customer Complaints*: Address and resolve customer complaints in a timely and professional manner.

3. *Providing Product/Service Information*: Educate customers about products or services, including features, benefits, and pricing.

4. *Maintaining Customer Records*: Update customer information and interaction history in CRM systems.

**Skills and Qualifications**

*1. *Excellent Communication Skills*: Verbal and written communication skills to effectively interact with customers.

2. *Problem-Solving Skills*: Ability to resolve customer complaints and concerns.

3. *Product Knowledge*: Familiarity with products or services offered by the company.

4. *Time Management Skills*: Ability to manage multiple customer interactions simultaneously.5. *Adaptability*: Willingness to adapt to changing customer needs and priorities.

Contact
- HR Payal
- 9137347692

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹25,000.00 - ₹36,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Night shift
- Rotational shift
- UK shift
- US shift

Supplemental Pay:

- Commission pay
- Overtime pay
- Performance bonus
- Quarterly bonus
- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 9137347692

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