Associate - Marketing Automation

7 days ago

Goregaon East Mumbai Maharashtra, India JPMorgan Chase & Co Full time

**JOB DESCRIPTION**

This role will report to the Product Owner, Marketing Automation solutions for J.P. Morgan Private Bank.

**Responsibilities**:

- Support the product strategy for our marketing automation capabilities to drive client acquisition, deepening and engagement.
- Develop data visualization and dashboard tools that let your marketing partners make better business decisions faster.
- Deliver work using an Agile development methodology.
- Work with marketing, compliance and business teams to understand and translate the voice of the “customer/client” into user stories for technology partners.
- Develop and maintain product roadmaps, product documentation, procedures, and sprint release notes.
- Contribute to Agile ceremonies such as daily stand-ups, weekly grooming, bi-weekly sprint planning and retrospectives.
- Coordinate and conduct user acceptance and regression testing.
- Ensure support issues are resolved on a timely basis.
- Maintain training resources and troubleshooting guides.

**Qualifications**:

- Bachelor's degree with 5-10 years of business experience in a product manager or business analyst role, for a software product or digital platform.
- Agile / Scrum Certified (CSPO) preferred.
- Knowledge of project/task management systems, JIRA and Confluence.
- Strong organizational skills with the ability to juggle competing priorities.
- A customer service mind-set and a strong drive to deliver high quality outcomes.
- Effective communicator with executive, marketing and technology constituencies.
- Demonstrable skills/experience with SQL, modern ETL principles and processes, usage of modern analytics and BI/visualization tools, trends in cloud.

**ABOUT US**

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

**ABOUT THE TEAM**

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.

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