Operations Associate
2 days ago
**Job Title: Operations Associate**
As an Operations Associate, you will play a crucial role in ensuring the smooth functioning of our operations, with a primary focus on drafting, client coordination, and related tasks.
**Key Responsibilities**:
1. Client Coordination: Act as a key point of contact for clients, addressing inquiries, providing information, and ensuring a high level of customer satisfaction.
Coordinate with clients to understand their travel requirements, preferences, and any special requests.
2. Drafting and Documentation: Prepare and draft travel itineraries, proposals, and other documents as needed.
Ensure accuracy and attention to detail in all written communication and documentation.
3. Operational Support: Collaborate with internal teams, including sales, marketing, and customer service, to streamline operations and enhance the overall client experience.
Assist in the implementation of operational processes.
**Requirements**:
- Bachelor’s degree in Business Administration, Operations Management, Travel & Tourism, or a related field.
- 1-2 years of experience in operations field.
**Company: Ztartvisa - Global Visa Assistance & Immigration Services**.
**Location**: West Nadakkavu, Calicut
**Employment Type**: Full - time
**Work mode**: On - site
**Work shift**: Mon - Fri IST 9.30 AM - 6.30 PM & Sat IST 9.30 AM - 3 PM
**ABOUT ZTARTVISA**
**Job Types**: Full-time, Permanent
Pay: ₹18,000.00 - ₹20,000.00 per month
Ability to commute/relocate:
- Calicut, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- operations: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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