Operations Associate

14 hours ago


Calicut Kerala, India Ztartvisa Full time

**Job Title: Operations Associate**

As an Operations Associate, you will play a crucial role in ensuring the smooth functioning of our operations, with a primary focus on drafting, client coordination, and related tasks.

**Key Responsibilities**:
1. Client Coordination: Act as a key point of contact for clients, addressing inquiries, providing information, and ensuring a high level of customer satisfaction.

Coordinate with clients to understand their travel requirements, preferences, and any special requests.

2. Drafting and Documentation: Prepare and draft travel itineraries, proposals, and other documents as needed.

Ensure accuracy and attention to detail in all written communication and documentation.

3. Operational Support: Collaborate with internal teams, including sales, marketing, and customer service, to streamline operations and enhance the overall client experience.

Assist in the implementation of operational processes.

**Requirements**:

- Bachelor’s degree in Business Administration, Operations Management, Travel & Tourism, or a related field.
- 1-2 years of experience in operations field.

**Company: Ztartvisa - Global Visa Assistance & Immigration Services**.

**Location**: West Nadakkavu, Calicut

**Employment Type**: Full - time

**Work mode**: On - site

**Work shift**: Mon - Fri IST 9.30 AM - 6.30 PM & Sat IST 9.30 AM - 3 PM

**ABOUT ZTARTVISA**

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

Ability to commute/relocate:

- Calicut, Kerala: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- operations: 1 year (required)

**Language**:

- English (required)

Work Location: In person


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