Associate Solution Architect

**About NeuraFlash**: We are a leading AI and Consulting Partner of Amazon & Salesforce obsessed with helping our customers transform their contact centers with AI Powered Experiences. Our expertise spans across the Amazon ecosystem with Amazon Connect, Lex & Contact Lens and Salesforce ecosystem with Service Cloud Voice, Einstein Bots and Digital Channels, Service Cloud, Field Service, CPQ, Mulesoft, and Einstein Analytics. We are experts in building experiences grounded in data that transform and optimize the employee and customer journey. **What sets NeuraFlash apart?**: At NeuraFlash, our people form the core of our business and the soul of our brand. We hire individuals who inspire us and look at challenges as opportunities to create innovative solutions. You'll be provided with ongoing education and development opportunities via our Salesforce Partnership Program and mentorship programs created for our aspiring leaders. NeuraFlash is on the forefront of cutting-edge technologies and we understand by investing in you, we're investing in ourselves The Associate Solution Architect will potentially contribute to our Chatbot product development efforts and Einstein Product Portfolio. We are building a best-in-class team and this role will have the opportunity to make significant contributions to our success by working with the rest of our talented team, exciting customers, and partnering closely with our AI Team **Required Skills**: - 8+ years of working on the Salesforce platform on the techno - functional side (programming, architecture) - Strong understanding of multi-tenant architecture, integration architecture, and possess the ability to recommend solutions to customers with confidence - Strong Communication skills and ability to speak about the platform in front of any executive teams - Must possess the ability to design solutions impromptu, on the fly - Must have solid understanding of CI/CD solutions **Nice to haves** - Salesforce Architect Certifications (Application and System Architect) - Experience working on other technology platforms like SAP, Oracle, MS Dynamics - Solid understanding of PaaS and IaaS platforms like Heroku, AWS, Azure - Hands-on development skills on Apex, Lightning Components, and Visualforce - Understand mobile platform and considerations **Responsibilities** - Collaborate with Project teams and recommend optimal solutions that will be within budget and time, but does not compromise on quality - Be a technical expert to customers and recommend them with best-in-class solutions on the Salesforce platform - Perform internal code reviews and make sure the team adheres to Platform Best Practices - Help the team in pre-sales when required to scope complex solutions and come up with proposals - Mentor resources and help team in building a wealth of documentation and content **What's it like to be a part of NeuraFlash?**: - Remote & In-Person: Whether you work out of our HQ in Massachusetts, one of our regional hubs, our India office, or you're one of over half of our NeuraFlash Family who work remotely, we're focused on keeping everyone connected and unified as one team. - Flexibility: Do you have to take the dog to the vet, pick up the kids from school, or the in-laws from the airport? We know that a perfect 9-5 isn't possible. So you have to jump out to do any of those, no problem We build a culture of trust and understanding. We value good work not the hours in which you get it done - Collaboration: You have a voice here If you work with a team of smart people like we do, it's a no-brainer to take suggestions and feedback on how to keep NeuraFlash thriving. Our executive team holds town halls & company meetings where they address any suggestions or questions asked, no matter how big or small. - Celebrate Often: We take our work seriously, but we don't take ourselves too seriously. Whether it is an arm wrestling contest, costume party, or ugly holiday sweaters our teams love to have fun. And while we work hard, we don't forget to slow down and celebrate the big things and the small things together. **The "Flashy" Perks**: - Be in the right space: Work at the forefront of AI & Innovation on the Salesforce Platform. - Growth: In 2021, we grew our team by close to 90%, and we plan to do the same again this year There's no limit to where your career at NeuraFlash can go.- L&D Program: We are invested in your success. This program was built to help our employees advance in their career in Salesforce and at NeuraFlash. - The Buddy Program: Each new team member is assigned a mentor to help them acclimate at NeuraFlash. - Monthly & Weekly Socials: We hold monthly & weekly virtual socials to have more opportunities to be together. - Company Retreats: This looks a little different in the age of COVID-19 but we gather the entire company twice a year to share stories & visions for NeuraFlash. - Location: NeuraFlash strives to provide you with the flexibility to work in the