Tele Caller Executive

2 weeks ago

Sahibzada Ajit Singh Nagar Ludhiana Punjab, India Coretegra Technologies Pvt Ltd Full time

Handle many **inbound and outbound calls **to customers and clients.
- Identify the needs of customers, resolve issues, and provide solutions.
- Ensure you **follow the customer service approach.**:

- Maintain **good customer relations.**:

- Foster relationships with existing clients, and build a rapport with potential clients
- **Maintain records of the conversations **with the customer and analyze the data.
- Write and submit **timely reports on performance, targets, and customer queries**.
- **Data entry skills to complement the telecalling work.**

**Requirements**:

- 10+2 or Graduate would be preferred
- Prior experience with customer service and call centers in relevant job roles.
- Experience in **Microsoft office (Word, Excel etc.)**:

- Customer-oriented attitude with professionalism.
- **Strong multitasking, time management, and target achieving skills.**:

- Excellent communication and listening skills with good command over the **English language. (Also local language)**

**Experience: 1 -2 Yrs**

**Salary**: ₹10,800.00 - ₹13,000.00 per month

**Benefits**:

- Health insurance
- Paid time off
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Bachelor's (required)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (required)
- total work: 1 year (required)

**Language**:

- Hindi (preferred)

Ability to Commute:

- Sahibzada Ajit Singh Nagar, Punjab (required)

Work Location: In person

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