Sales and Support Executive

2 weeks ago

Indore Madhya Pradesh, India REDVision Global Technologies Full time

Sales and Support Executive

About Company

The team's exposure lies in software implementation, and product range starts from Wealth Management Software ERP system which is currently used by more than 4000+ CFPs and MF Advisors across 450+ cities in India who are providing professional advisory services to 55,00,000+ satisfied Online Portfolio users across the globe, developed by ISO 9001:2008 Certified Company under advisory/consultation of Wealth managers/ CFPs/ CAs/Financial Advisors having combine work experience of more than 100 years.

**Qualifications Required**

**Education**:

- B.E./B Tech in Computer Science or related technical streams.
- Bachelor’s degree in Business, Marketing, IT, or related field.

**Skills**
- Excellent communication and interpersonal skills.
- Proven track record of achieving sales targets.
- Customer-focused with a passion for delivering high-quality support.

**Requirements**:

- At least 2 years of professional experience in a sales and support capacity.
- Demonstrated success in sales, including lead generation and closing deals.
- Experience in providing technical support and resolving customer issues.
- Strong understanding of customer relationship management (CRM) systems.
- Ability to work independently and as part of a team.

**Areas of Responsibility**
- Conduct outbound sales activities, including lead generation and follow-ups.
- Present and demonstrate the software to prospective clients.
- Achieve sales targets and contribute to business growth.
- Provide first-line support to customers, addressing inquiries and technical issues.
- Maintain detailed records of customer interactions and issues.
- Collaborate with the technical team to resolve complex problems.
- Ensure high levels of customer satisfaction and retention.

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