Customer Care Executive

1 week ago

Gota Ahmedabad Gujarat, India Prodigy Placement LLP Full time

**Position:

- ** **Customer Care Executive**:
**Gender**:Female**
**Experience: 1 to 2 years**
**Salary Range: 15,000 to 25,000**
**Location**: 1307/08/09, 13th Floor, Ganesh Glory, Nr. BSNL Tower, Jagatpur-Chenpur Road, Sarkhej - Gandhinagar Highway, Jagatpur, Ahmedabad, Gujarat 382481
**Working Days & Timing: Mon to Sat | 10:00 AM to 7:00 PM**
**Vacant Position: 7**
**Roles & Responsibilities**:
2. Ability to handle complex issues alone & churning out an easy to follow solutions.
3. Stay updated with latest product technology along with on-going product/service features, pricing & policies.
4.Ability to receive payments & delivery of products within stipulated time.
5.Ability to do timely follow up of feedback in regards of products/services.
6.Keep accuracy while maintaining customer inquiries, interactions & bank details.
7.Ability to establish a positive rapport with clients in person or via call by knowing them upcoming deals.

**Skills**:
1.Minimum Bachelor’s or Masters required with specialization of communication or related field preferable.
2.Relevant experience in a customer support or related role, showcasing your ability to handle customer inquiries and resolve issues effectively.
3.Strong communication & interpersonal skills.
4.Patience & problem solving skills.
5.Time management and multitasking.
6.Positive attitude and professionalism.
7.Ability to work with mínimal supervision

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Work Location: In person

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