Building Operations, Facilities Services

JLL supports the Whole You, personally and professionally.

Leading daily Facility operations

Are you a seasoned facilities expert with good Knowledge? Working with a team, you’ll manage the daily client activities for the assigned property or facility. Likewise, you will implement building procedures and performance measures—and ease the path for compliance with these. You’ll also boost on-site operations by promoting best practices and developing better processes. On top of these, you’ll be at the helm of property safety by encouraging adherence to health and safety standards.

Getting the clients’ thumbs up. You should be mobile and capable of working anywhere because you will perform daily check-ins around the front office and lobby to ensure high standards. Whatever mix-ups or jams that you spot, you should be quick to figure out the best repairs. Your input and ideas will be sought to help steer the team in directions that help make the facility perform at its best.

You’ll be working frequently with clients—that’s why you’ll need to build strong relationships with them. You’ll be expected to proactively make sure that the clients’ expectations are always met. You’ll also serve as the main point of contact for any facilities-related concerns.
Keeping an eye on contracts and the budget
In this role, as a soft service executive you will take charge of the accounting and financial operations. You’ll also coordinate with vendors and suppliers to ensure that they comply with the procurement processes and deliver quality work practices according to the contract and budget.

Fostering teamwork and excellence
- Preparing and submission of MMR
- Preparing daily report and sharing with client
- Ensure all monthly reports are shared in time
- Review of incident report before sharing with client
- Ensure JLL Tools (E Fit) implementation and track closures
- Ensure all data is uploaded in CMMS as per timelines
- Ensure all R&M related activities are monitored
- Ensure to have weekly meetings with team and share MOM
- Close monitoring of tickets and ensure closed within TAT
- Ensure façade cleaning and water tank cleaning is completed as per schedule
- Closely monitor PPM activities and ensure completion as per schedule
- Review of pantry and HK, PH consumable and ensure there are no shortages and internal transfer of material
- Working on Site SLA/KPI and ensure submission is done on time.
- Ensure risks are always highlighted and taken care.
- Ensure all Audit and compliance documents are updated and available for review as required by client.
- Ensure 52 weeks calendars is updated and evidence are shared as per timelines.

Putting safety in your hands
First things first, your chief concern is to ensure a safer and more comfortable work environment to work in and visit. Part of the checklist you will run through are to plan and execute all preparations needed for meetings and conferences with clients and VIP visits. Likewise, the mailroom, front office and housekeeping all fall into your realm.

Adept at facilities management - Graduation in Hotel Management / Hospitality Expert and having two years + experience in facilities management with min 2 years working as Site SPOC with a working knowledge of occupational safety, and exposure to managing 24x7 operations site / BPO set up may also give you leverage in getting the job. You must also have a solid background in contract management, budget supervision, customer service and stakeholder engagement. Highly analytical and engaging.

**What we can do for you**:
At JLL, we make sure that you become the best version of yourself by helping you realize your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.

About JLL
- We’re JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That’s why we’re committed to our purpose to shape the future of real estate for a better world. We’re using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.

Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we’re honored to be recognized with awa