Av Event Technician

Role**:AV Event Technician - L2**

Location**:Mumbai, India (on-site)**

Salary**:Negotiable (Dependent on experience), plus company benefits**

Hours**:40 hours per week, working a shift rotation, covering the hours of 07:00-19:00; 07:00-16:00; 08:00-5:00 and 10:00-19:00**

Kinly is a leading integrator of audio-visual and unified communications solutions, and the largest in Europe, serving as a globally trusted technology advisor to leading organisations. For more than 25 years, we have been designing, developing, integrating and supporting complex audiovisual solutions and businesses rely on us to deliver consistently secure and flexible meeting experiences.

We now have a new opportunity for proven audio visual technicians / engineer to join our high-profile client site, which has a dynamic team and a highly collaborative working environment.

The role will help manage and oversee delivery of the on-site event services between Kinly and the client and will involve a high degree of client contact, often working with executive management, to provide best in class services across all Audio Visual-related parts of event services.

**Key responsibilities**:

- Provide a single point of contact for the client in responding to enquiries and issues
- Undertake AV / VC Break
- fix and troubleshooting across the client site
- Diagnose and resolve AV System failures; including video conferencing, projection, display and audio and control system issues
- Provide on-site connection, troubleshooting and maintenance of AV/VC units
- Conduct root cause analysis and implementing effective solutions for recurring AV issues
- Provide event management services to local events in accordance with the client requirements
- Ensure operational availability of allocated event spaces and meetings rooms; carrying out regular and pre-event equipment checks
- Advise and respond to client issues before and during the execution of events and meetings
- Perform L2 incident management
- Attend post event debriefs for each event and maintain related documentation
- Participate in on-going development of operating procedures, processes, and problem management activities

**Skills and experience**:

- Good understanding of live event production
- Deep technical understanding of Digital and analogue audio and video signal processing standards and protocols
- Ability to manage multiple complex events simultaneously
- IP, Digital and analogue telecommunication knowledge
- Live video production Experience in, Floor Management, Director, Cameraman, Sound & Light engineer
- Proven industry experience in fields relating to live event production and AV Technical elements
- High command of written and spoken English
- Comfortable working effectively in a diverse and fast paced organisation

**If you are selected for interview, and need any reasonable adjustments made for your interview, please let the Talent Acquisition team know, at the point of scheduling.**

**About Kinly**

Kinly is the globally trusted AV and UCC technology advisor to world-class organisations. Our solutions drive maximum collaboration, engagement and productivity to enable a world where people can work together, from everywhere. Our people are unified by a passion for helping teams achieve their workplace communication and collaboration goals, irrespective of complexity, location or project size. We design, engineer and support audio visual and collaboration technology solutions that add real business value and deliver exceptional user experiences, every time.

**Why Kinly?**

We are experienced: When you join our family you’ll be part of a multi-award-winning team made up of the industry’s most innovative professionals.

We are proven: The world’s leading global businesses rely on us to deliver secure and reliable meeting experiences. Come with us on our journey.

We are independent: We partner with the world’s best AV vendors to deliver our customers unrivalled access to cutting edge technology tailored to their exact needs.

We are global: You’ll be working with alongside the world’s leading brands and supporting them on high-profile, international projects.

**Equal Opportunities**: