Current jobs related to IT Helpdesk Technician - Remote - EPC Group

  • IT Helpdesk Technician

    2 weeks ago

    remote, India Porch Group Full time

    Porch Group is a leading vertical software and insurance platform and is positioned to be the best partner to help homebuyers move, maintain, and fully protect their homes. We offer differentiated products and services, with homeowners insurance at the center of this relationship. We differentiate and look to win in the massive and growing homeowners...

  • Customer Care Representative

    2 weeks ago

    Remote, India Infomatic Solutions Full time

    Infomatic Solutions is always looking for talented people to become its team members. We realize that productive people are always a good addition to our organization. So if you have the zeal and the passion to work with one of the great company, join in! **Department**: Technical Support **Project Location(s)**: Work from Home **Qualification**: Any or...

  • Collaboration Engineer – Avaya

    9 hours ago

    Remote, India Inspiredge IT Solutions Full time

    Role: Collaboration Engineer - AvayaExperience: 5+ yearsLocation: Remote/HybridSummary:The Collaboration Engineer is a highly technical individual that will be responsible for implementing server-based products used in telephony and collaboration technologies. They have a strong understanding of Windows and Linux server configuration and integration with...

  • Stage : Ui/ux Designer (Figma) - India(H/F)

    17 hours ago

    Remote, India VNB-IT Full time

    **STAGE : UI/UX DESIGNER (FIGMA) INDIA (H/F)** **Reference : INF-2025-01-000140** As part of our development we are looking for Five (05)**:UI/UX Designer Interns (Figma) (H./F)** Type of contract**: Three (03) month internship (not remunerated)** Number of positions**: Five (05)** Time**:09:00 to 17:00 -**Break**:1 hour between 12:30 and...

IT Helpdesk Technician

2 weeks ago

Remote, India EPC Group Full time

Role : IT Help Desk Technician
- 5 years+ experience working in a Windows environment
- 3 year+ O365 & Exchange experience

Job Description**:IT Help Desk Technician**

Basic Function/Responsibilities:

- Handle Tier 1 & Tier 2 help desk escalations through tickets or phone.
- Follow up on outstanding requests and ensure timely resolution.
- Handling O365 and Exchange related queries.
- Windows 10, Mac OS X, Google Collaboration Apps and Office 365
- Active Directory fundamentals
- Client PC connectivity - ethernet, TCP/IP and VPN, firewalls
- Experience with Antivirus products
- Strong customer service and troubleshooting skills
- Ability to communicate technical information, both verbal and written, to a wide range of end-users

Time : Thursday to Monday (IST hours 6am - 2pm)\

Experience : 3 to 8 years

**Fluent English Communication**

Pay: From ₹50,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund
- Work from home

Ability to commute/relocate:

- Remote: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 3 years (preferred)