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Bpo/kpo Associate

3 weeks ago

Nashik, India Paradigm Consultancies Full time

WE ARE HIRING

Job designation:

- BPO/KPO Associate

Job location:

- Nashik, Maharashtra.

**Salary**:

- 15,000-20,000 per month

**Experience**:

- Total experience:

- 3 years of experience in customer service or related.
- Minimum experience:

- 1-2 years of experience in a similar BPO/KPO role or related.

Education:

- Bachelor's degree in Business Administration, Finance, Communication, or relevant field preferred.

Eligibility:

- Only Females

Skillset:

- Good communication skills
- Proficiency with MS Office

**IMMEDIATE JOINERS REQUIRED**

**JOB TYPE:

- FULL TIME**

Profile introduction:

- Join our team as a BPO/KPO Associate where you'll be an integral part of our dynamic operations. You'll handle a diverse range of tasks in a fast-paced environment, contributing to the success and efficiency of our business process outsourcing (BPO) or knowledge process outsourcing (KPO) operations.

**Responsibilities**:

- **Data Management**: Accurately input, maintain, and update client information and process data using designated systems or software.
- **Research and Analysis**: Conduct research, gather data, and assist in analytical tasks to support decision-making processes.
- **Documentation**: Prepare reports, documentation, and presentations as required, ensuring accuracy and adherence to guidelines.
- **Problem Solving**: Identify and resolve operational problems or discrepancies efficiently and proactively.
- **Collaboration**: Coordinate with internal teams to streamline processes, share insights, and contribute to operational improvements.
- **Quality Assurance**: Maintain high-quality standards in all tasks and adhere to company policies and procedures.

Requirements:

- .
- **Communication Skills**: Excellent verbal and written communication skills in English. Proficiency in other languages may be advantageous.
- **Analytical Abilities**: Strong analytical and problem-solving skills with attention to detail.
- **Tech Proficiency**: Familiarity with MS Office Suite (Excel, Word, PowerPoint) and CRM software.
- **Adaptability**: Ability to adapt to changing priorities and work effectively in a team environment.
- **Customer Focus**: Customer-centric approach with a commitment to delivering exceptional service.
- **Languages**:English, Marathi, Hindi.

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Speak with the employer**
+91 8600139039