Retail Sales Executive

2 weeks ago

Pratap Nagar Nagpur Maharashtra, India chaudhari lifestyle Full time

**Designation - Customer Service Associate**

**Location : Nagpur**

**Company : Chaudhari Lifestyle** is more than just a destination for fashion enthusiasts - it’s a hub of creativity, style, and innovation. With a curated selection of the latest trends and timeless classics, they cater to diverse tastes and preferences, ensuring every customer finds their perfect fit. Their showrooms are not just a space to shop; it's an immersive experience where fashion comes to life. From impeccable customer service to cutting-edge designs, they strive to exceed expectations at every turn. With a passion for quality and a commitment to staying ahead of the curve, Chaudhari Lifestyle is where style meets substance.

**Role and Responsibility**

a. Customer Service: Warmly greet customers upon entry and offer assistance tailored to their needs.

b. Product Knowledge: Provide detailed information about store products, services, and ongoing promotions.

c. Customer Interaction: Address customer inquiries and resolve complaints promptly and courteously, ensuring a positive shopping experience.

d. Product Assistance: Guide customers in locating products within the store, offering personalized recommendations as needed.

e. Sales Promotion: Actively promote and upsell products to enhance the overall shopping experience and meet sales targets.

f. Returns & Exchanges: Manage returns, exchanges, and refunds in accordance with store policies, ensuring customer satisfaction.

g. Store Knowledge: Maintain a thorough understanding of current sales, promotions, and store policies to assist customers effectively.

h. Restocking & Display: Assist in restocking shelves, ensuring products are displayed neatly and attractively to maximize visibility.

i. Inventory Monitoring: Monitor inventory levels and promptly notify management of low stock items to prevent shortages.

j. Stock Checks: Participate in periodic stock checks and assist with inventory audits to maintain accurate stock records.

k. Merchandising: Maintain attractive and organized product displays, ensuring all pricing and promotional signage is accurate and up-to-date.

l. Promotional Setup: Assist in setting up promotional displays and seasonal changes, ensuring they are visually appealing and strategically placed.

m. Customer Environment: Create a welcoming and positive environment that enhances the customer experience and encourages repeat visits.

n. Store Maintenance: Maintain a clean, tidy, and hazard-free sales floor and assist with store opening and closing duties while adhering to health and safety guidelines.

o. Perform various tasks as and when given by the senior management

Pay: From ₹12,000.00 per month

Work Location: In person

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