Pre-sales (Amc)

The Presales Engineer for AMC (Annual Maintenance Contracts) Services will play a crucial role in supporting the sales team by providing technical expertise, solution design, and strategic input for maintenance service contracts. This role is focused on key systems such as Fire Alarm, CCTV, Public Address (PA) Systems, and Extra Low Voltage (ELV) Systems. The Presales Engineer will work closely with the sales, technical, and operations teams to create compelling proposals and ensure a seamless transition from sales to service delivery.

**Key Responsibilities**:

- **Technical Consultation**: Provide technical expertise to the sales team and customers during the pre-sales process, focusing on maintenance and support services for Fire Alarm, CCTV, PA, and ELV systems.
- **Solution Design**: Collaborate with the sales team to assess client needs and design comprehensive maintenance solutions that align with client requirements.
- **Proposal Development**: Prepare detailed technical proposals, presentations, and scope of work documents for AMC services, highlighting the value proposition and technical aspects of the offered services.
- **Client Interaction**: Participate in client meetings to present AMC service offerings, understand client pain points, and propose customized maintenance solutions.
- **Site Assessments**: Conduct site visits to evaluate existing systems, assess service requirements, and provide inputs for the scope of work.
- **Cost Estimation**: Assist in the preparation of cost estimates for AMC services, ensuring that all technical aspects are covered and priced appropriately.
- **Bid Management**: Support the sales team in responding to tenders, RFPs, and RFQs by preparing technical documentation and ensuring compliance with client specifications.
- **Vendor Coordination**: Work with suppliers and subcontractors to gather necessary product and service information for AMC proposals.
- **Knowledge Sharing**: Stay updated on the latest technologies, trends, and standards in Fire Alarm, CCTV, PA systems, and ELV systems to ensure the best solutions are offered to clients.
- **Handover to Operations**: Ensure smooth handover to the operations team by providing them with clear and detailed project information, service requirements, and client expectations.

**Qualifications and Skills**:

- **Educational Background**: Bachelor’s degree in Electronics, Electrical Engineering, Telecommunications, or a related field.
- **Experience**: Minimum of 2-5 years of experience in presales, service engineering, or a similar role, with a focus on AMC services for Fire Alarm, CCTV, PA, and ELV systems.
- **Technical Knowledge**: Strong understanding of Fire Alarm, CCTV, PA systems, and ELV systems, including installation, operation, and maintenance aspects.
- **Communication Skills**: Excellent verbal and written communication skills, with the ability to explain complex technical concepts to non-technical stakeholders.
- **Problem-Solving Skills**: Ability to assess client needs and provide creative, tailored solutions for maintenance services.
- **Customer-Focused**: Strong customer service orientation with the ability to build long-term relationships.
- **Team Player**: Ability to work closely with cross-functional teams including sales, operations, and technical support.
- **Certification**: Relevant certifications in fire alarm systems, CCTV, PA systems, or ELV systems would be an added advantage.
- **IT Skills**: Proficiency in using design software, cost estimation tools, and MS Office Suite.

**Preferred Attributes**:

- Experience with integrated security solutions.
- Knowledge of industry standards and regulatory requirements related to fire alarm, CCTV, and ELV systems.
- Ability to manage multiple proposals and timelines simultaneously.

**Benefits**:

- Competitive salary package.
- Professional development and training opportunities.
- Health and wellness benefits.
- Opportunity to work with cutting-edge technologies in the field of safety and security.

Pay: ₹20,000.00 - ₹40,000.00 per month

**Experience**:

- total work: 2 years (required)

Work Location: In person

**Speak with the employer**
+91 7815922566