Sales Coordinator

23 hours ago

Ameerpet, India vashishta systems Full time

Job description:

Proven experience in sales coordination or customer service, preferably in the ELV or related industry.

Responsibilities:

  • Sales Support: Provide administrative support to the sales team by preparing proposals, quotations, and contracts for AMC services.
  • Client Communication: Communicate with existing and potential clients to understand their maintenance needs, address inquiries, and provide information about AMC services.
  • Contract Management: Assist in the management of AMC contracts, including renewal notifications, contract amendments, and ensuring compliance with terms and conditions.
  • Service Scheduling: Coordinate with the technical team to schedule preventive maintenance visits, inspections, and service calls as per the terms of the AMC contracts.
  • Customer Relationship Management: Maintain positive relationships with clients by providing timely responses to queries, addressing concerns, and ensuring high-quality service delivery.
  • Sales Reporting: Generate reports on AMC sales performance, contract renewals, and revenue projections to support decision-making by the sales management team.
  • Follow-Up: Follow up with clients to ensure satisfaction with maintenance services, address any issues or concerns, and identify opportunities for contract expansion or upselling.
  • Market Research: Conduct market research to identify potential clients for AMC services, industry trends, and competitive insights to support sales strategies.
  • Training and Support: Provide training and support to sales representatives on AMC service offerings, contract terms, and customer engagement strategies.
  • Administrative Tasks: Perform general administrative tasks such as maintaining accurate records, scheduling meetings, and coordinating with internal departments to facilitate service delivery.

Qualifications:

  • Bachelor's degree in business administration, marketing, or a related field.
  • Knowledge of AMC services and contract management practices is highly desirable.
  • Excellent communication skills, both verbal and written.
  • Strong organizational and time-management abilities.
  • Proficiency in MS Office suite and CRM software.
  • Customer-focused attitude with a commitment to delivering exceptional service.
  • Ability to work effectively in a fast-paced and dynamic environment

Job Type: Full-time

Pay: ₹20, ₹30,000.00 per month

Benefits:

  • Provident Fund

Application Question(s):

  • How many years of experience do you have in ELV systems

Work Location: In person

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