Customer Service Representative
19 hours ago
We are seeking a dynamic and enthusiastic Customer Service Representative to join our team at a leading Gaming Zone in Cyprus. If you are passionate about delivering excellent customer experiences, possess outstanding communication skills in English, and have a positive, friendly attitude, we would love to hear from you
**Responsibilities**:
- Greet and assist customers in a friendly and professional manner.
- Provide information about games, promotions, and services offered at the gaming zone.
- Address and resolve customer queries, concerns, or complaints in a timely and effective manner.
- Ensure a clean and organized environment for guests.
- Assist in managing gaming equipment and ensuring proper functionality.
- Handle customer requests and guide them through their gaming experience.
- Promote customer satisfaction and encourage repeat business.
- Ensure that all transactions and interactions are documented accurately.
**Requirements**:
- **Language**: Excellent communication skills in English (both spoken and written).
- Ability to work in a fast-paced environment and handle customer inquiries with professionalism.
- Strong problem-solving skills and a positive attitude.
- Willingness to work flexible hours, including evenings, weekends, and holidays.
- No previous experience required, but customer service or hospitality experience is a plus.
**Benefits**:
- **Accommodation**: Provided by the company.
- **Meals**: Free meals during working hours.
- Competitive salary with additional performance-based incentives.
- A fun and dynamic work environment with opportunities for growth.
**Job Types**: Full-time, Permanent, Fresher
Pay: ₹90,000.00 - ₹110,000.00 per month
**Benefits**:
- Food provided
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
- Rotational shift
Work Location: In person
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