
Communication & Process Trainer
3 days ago
**JOB DESCRIPTION - COMMUNICATION & PROCESS TRAINER**
**Job Title**: Communication & Process Trainer - Voice Process (Sales/Retention)
**Role Overview**:
**Key Responsibilities**:
- Deliver Communication, Soft Skills & Process training for voice teams.
- Conduct TNI/TNA & run new hire and refresher batches.
- Create SOPs, scripts, assessments & mock call scenarios.
- Monitor calls, coach agents, and track training effectiveness.
- Collaborate with Ops/QA for performance improvement.
**Requirements**:
- 3-5 years as a Communication/Process Trainer in voice process.
- Strong exposure to sales/retention-based calling.
- Excellent English communication; V&A/Soft Skills certified (preferred).
- BPO or EdTech training background is preferred.
Location: Vasai (W)
Experience: 3-5 Years
Industry: BPO (Domestic/Intl) / EdTech
Shift: Rotational shift (ROW &U.S)
CTC: Rs 45,000 to Rs 55,000
Pay: ₹45,000.00 - ₹55,000.00 per month
Schedule:
- Rotational shift
Application Question(s):
- Can you join immediately?
**Experience**:
- Communication/Process Trainer: 3 years (required)
**Language**:
- English (required)
Work Location: In person
-
Process Trainer
2 weeks ago
Mumbai, Maharashtra, India Jobeefie pvt Ltd Full time**Urgent hiring for PROCESS TRAINER AT MALAD, MUMBAI Location for an INTERNATIONAL PROCESS** Designation - Process Trainer Salary - Upto 8 LPA + travel Ticket + Accommodation (15 days) Location - Malad, Mumbai Need relevant experience of process trainer in international process with outstanding communication skills in English Immediate Joiner (Buy out...
-
Process Trainer
2 days ago
Nagpur, Maharashtra, India Teams Fusion Full timeTrainer or Process Trainer: Training & Quality_BPO Designation: Trainer or Process Trainer: Training & Quality_BPO Experience: Min 1-2 years experience Qualification - Any Graduate Shift Time: Day Shift **Salary**: Salary: 25K Gross - 30K Gross(Depending on experience) Job Summary - Customer orientation & customer first belief - Analytical, logical,...
-
Communication Trainer
1 week ago
Pune, Maharashtra, India Pioneer HRS Full time**Role - Language Trainer| V&A Trainer** Required Experience - Min 2 years in International BPO Must have experience as a Communication, V&A Trainer on Papers Location - Pune 5 days working, 2 days rotational off CTC- 8-9 LPA Work from office **Looking for immediate joiners** **Contact - RIYA 8107866214** **Job Types**: Full-time, Permanent Pay:...
-
Process Trainer
2 days ago
Mumbai, Maharashtra, India Web Stars Full timeProcess Trainer **Experience**: 1year in process training **Location**: Airoli, Navi Mumbai **Salary**: 17k - 25k per month **Role Overview**: We are looking for an experienced Process Trainer to design and deliver effective training programs, ensuring our team meets performance standards and business goals. **Key Responsibilities**: - Develop and...
-
Process Trainer
2 days ago
Malad, Mumbai, Maharashtra, India Global Services Full timeEnsure successful execution of training needs - Measure program training effectiveness - Send reports/MIS to the Operations team on the progress/pending status of activities - Review content at regular intervals to ensure all updates are incorporated - Participate in Internal & External Calibrations - Conduct refresher trainings based on TNI - Manage...
-
Process Trainer
6 hours ago
Mumbai, Maharashtra, India Health Meter services Full timeJob Title Trainer Department HR Reporting to HR Manager **Responsibilities** - Liaise with managers to determine training needs and schedule training sessions - Design effective training programs - Prepare educational material such as module summaries, videos etc. - Support and mentor new employees - Keep attendance and other records - Manage training...
-
Process Trainer
6 hours ago
Pune, Maharashtra, India Genesis HR Services Full timeRequired Process Trainer In Customer Support(International Voice) Minimum 2 Years Exp in Trainer (Customer support) Location - Pune (Hadpsar) Notice-Immediate CTC-7 LPA UK Shifts 2way Cabs Any Graduate CALL: Neha - 9509529566 Pay: ₹600,000.00 - ₹700,000.00 per month **Benefits**: - Flexible schedule Schedule: - UK shift **Education**: -...
-
Process Trainer
2 days ago
Andheri, Mumbai, Maharashtra, India Atreus Consultant Full timePosition : Process Trainer Required : 2 Years of experience as a Trainer from BPO with excellent communication and training knowledge. Salary : Upto 5 LPA Location : Andheri Pay: ₹35,585.38 - ₹46,598.32 per month **Benefits**: - Flexible schedule - Health insurance - Life insurance Schedule: - Monday to Friday - Morning shift - Rotational...
-
Process Trainer
2 weeks ago
Vashi, Navi Mumbai, Maharashtra, India UNIVMARSOL OPC PVT LTD Full time**Position: Process Trainer** **Vacancy**:01 **Salary**:05LPA to 07LPA plus PF **Experiences**:Minimum 4 years BPO **Qualification**: Any Graduate **Job Location**:Vashi, Navi Mumbai _(office near by walk-in station)_ **JOB DESCRIPTION**: - Handling End to End Process Training for New Hire Team as per the client need and requirement. - Well versed in...
-
Process Trainer
1 week ago
Mira Road, Mumbai, Maharashtra, India Melda HR Services Full time1) Require process trainer from BPO Sales or Collection background, highly preferred from Banking/ Collection for one of the leading bank in India 2) Conducting Product and process training at all levels - Telecaller, Team Leader and Team Manager 3)Ensuring the training module get update on timely basis 4) Conducting motivational training for the Team to...