Inside Sales Executive
4 days ago
**Role Overview**:
**Key Responsibilities**:
**Lead Generation & Prospect Management**:
- Handle inbound and outbound calls to prospective students and parents.
- Identify potential clients through digital channels, walk-ins, and referral networks.
- Engage with prospects to understand their interests, goals, and requirements.
- Qualify and route leads to counsellors or business development managers for conversions.
**Sales Coordination & Follow-ups**:
- Provide accurate preliminary details on programs, fee structures, and admission processes.
- Follow up diligently on all leads to ensure maximum conversion.
- Coordinate with counsellors and the admissions team to support the enrolment process.
**CRM & Reporting**:
- Accurately record all interactions and lead updates in the CRM system.
- Track call performance, lead status, and conversion metrics.
- Generate daily and weekly sales reports to review progress and outcomes.
**Customer Experience**:
- Deliver a professional, empathetic, and service-focused experience to every student and parent.
- Address queries and objections effectively to ensure satisfaction.
- Build trust-based, long-term relationships with clients.
**Requirements**:
**Requirements**:
- Bachelor’s degree in any discipline.
-**
2-5 years of experience** as an **Inside Sales Executive**, **Customer Service Executive**, or **Client Service Executive** — preferably from the **education, hospitality, healthcare, travel, or banking industries**.
- Proven experience in lead handling, sales coordination, or customer engagement roles.
- Excellent communication skills in English and at least one regional language.
- Proficiency in CRM tools and digital communication platforms.
- Strong follow-up discipline, negotiation ability, and target-driven mindset.
- Positive attitude, self-motivation, and ability to work in a fast-paced environment.
**Benefits**:
**Why Join KCIC?**:
- Be part of a globally connected institution transforming students’ international education journeys.
- Attractive salary package with incentive-based rewards.
- Career growth opportunities in international education and sales management.
- Exposure to global higher education practices and trends.
- Supportive and collaborative work culture focused on professional excellence.
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