Admission Counsellor

3 days ago

Chennai Tamil Nadu, India Interdize Solutions LLP Full time

RESPONSIBILITIES & DUTIES
- Engage with assigned leads and promptly initiate contact through the

auto dialer system.
- Qualify leads by assessing their interest, needs, and eligibility for upGrad's

programs.
- Build rapport, credibility and establish trust with leads through effective

communication and active listening.
- Schedule Video Counselling [VC] sessions with Admission Counsellors for

qualified leads.
- Coordinate schedules and ensure smooth communication between leads

and Admission Counsellors to facilitate the enrollment process.
- Maintain accurate records of lead interactions and follow-up activities in

the CRM system.

BASIC ELIGIBILITY CRITERIA
- Minimum of 2 years of Edtech-sales experience (Study Abroad is plus ),

with at least 1 year spent in a single company.
- Min Graduation is required.
- Previous experience working a 6-day work week.
- Currently working in the capacity of an individual contributor.
- Proven track record of meeting targets in the existing company.

SKILLS
- Excellent verbal communication skills with an emphasis on fluency in the

English language.
- Ability to listen effectively, build trust with potential learners, and

approach situations with patience and empathy.
- Ability to persuade learners towards attending the Video Counselling [VC]

session to ultimately influence their enrollment decisions.
- Basic proficiency in MS Office Suite & CRM management for

administrative tasks and reporting requirements.

2

KEY PERFORMANCE INDICATORS
- Minimum 300 minutes of talk time over calls per day.
- Schedule/book 5 Video Counselling [VC] sessions per day.
- Connect with a minimum of 80% of your leads each day.
- Consistently meet and exceed weekly revenue targets.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹60,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Work Location: In person

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