Customer Support Executive

22 hours ago

Pratap Nagar Jaipur Rajasthan, India Qrologic Softech Pvt. Ltd. Full time

We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent customer service and after-sales support. You will create policies and procedures and oversee the customer service provided by the team. The Customer Support Executive will be responsible for the selection of staff in the hiring process and ensure that a standardized level of service is maintained for all customers.

To be successful as a customer support executive, you should display excellent interpersonal and communication skills as well as a professional appearance. These skills will prove invaluable when mentoring the representatives in your team and mediating with customers. An outstanding customer support executive should possess a proven track record of successful customer service and management skills.

**Customer Support Executive Responsibilities**:

- Managing a team of representatives offering customer support.
- Overseeing the customer service process.
- Resolving customer complaints brought to your attention.
- Creating policies and procedures.
- Planning the training and standardization of service delivery.
- Selecting and hiring new staff.
- Monitoring the work of individual representatives and of the team.
- Conducting quality assurance surveys with customers and providing feedback to the staff.
- Possessing excellent product knowledge to enhance customer support.
- Maintaining a pleasant working environment for your team.

**Customer Support Executive Requirements**:

- A bachelor’s degree in administration or a related field.
- A minimum of 1 years experience.
- Excellent interpersonal and written and oral communication skills.
- Ability to lead a team.
- Computer skills.
- Knowledge of mediation and conflict resolution techniques is preferable.

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Day range:

- Monday to Friday

Shift:

- Day shift

Ability to commute/relocate:

- Pratap Nagar Jaipur Rajasthan, Jaipur - 302033, Rajasthan: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Customer support: 1 year (preferred)
- total work: 1 year (preferred)

**Speak with the employer**
+91 9875714595

  • Customer Support Executive

    2 weeks ago

    Pratap Nagar, Jaipur, Rajasthan, India AAIVAN FASHION HUBB Full time

    **About Aaivan Fashion Hubb**: Aaivan Fashion Hubb is a leading retail brand in Jaipur, known for its trendy and stylish apparel that caters to a wide range of customers. We are committed to providing an exceptional shopping experience both in-store and online. To further enhance our customer service, we are looking for a dynamic and enthusiastic **Customer...

  • Customer Support Executive

    22 hours ago

    Pratap Nagar, Jaipur, Rajasthan, India Vibrant Placement Full time

    **Job Title**: Customer Support Executive (International Voice Process) **Salary**: ₹30,000 - ₹34,000 per month **Location**: Sitapura, Jaipur **Key Responsibilities**: - Handle inbound and outbound calls for international clients. - Address customer inquiries and resolve issues promptly. - Provide accurate and timely information regarding products...

  • Customer Support Representative

    22 hours ago

    Pratap Nagar, Jaipur, Rajasthan, India Deeva JustPayon Private Limited Full time

    **Job Title: Customer Support Representative** **Location**: Deeva Justpayon India Private Limited **Company Overview**: Deeva Justpayon is a dynamic and rapidly growing [industry/sector] company committed to providing exceptional [products/services] to our valued customers. As part of our expansion plans, we are currently seeking a dedicated and...

  • Customer Care Executive

    6 days ago

    Pratap Nagar, Jaipur, Rajasthan, India Lunawat Gems Full time

    **If you are good in English communications please share your CV 9530066667** **Key Responsibilities**: - Troubleshoot and resolve issues related to CRM functionality and user experience. - Collaborate with the technical team to escalate complex issues as needed. - Maintain detailed records of customer interactions and resolutions in the CRM system. -...

  • Customer Support Executive

    6 days ago

    Pratap Nagar, Jaipur, Rajasthan, India Lunawat Gems Full time

    **Key Responsibilities**: - Troubleshoot and resolve customer issues, providing clear and effective solutions. - Maintain accurate records of customer interactions, feedback, and resolutions in our CRM system. - Collaborate with internal teams to escalate complex issues and ensure timely resolution. - Identify common customer concerns and suggest...

  • Customer Relationship Executive

    1 week ago

    Pratap Nagar, Jaipur, Rajasthan, India Padhai Help Pvt. Ltd. Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    We're Hiring – Customer Relationship ExecutiveLocation: Pratap Nagar, Jaipur (On-site)Salary: ₹15,000 – ₹20,000 per monthQualification: Graduate or Post Graduate (Completed, not pursuing)Job Type: Full-timeJoin Otoo Learning Pvt. Ltd. as a Customer Relationship Executive and be the key link between our company and clients.We are looking for proactive...

  • Customer Support Executive

    5 days ago

    Jaipur, Rajasthan, India Career Crox Full time

    **Job Title**: Customer Support Executive **Experience**: Fresher **Location**: Jaipur We are seeking enthusiastic freshers to join our Customer Support team. As a Customer Support Executive, you will assist customers with inquiries and provide solutions to their issues. **Key Responsibilities**: - Provide accurate information about products and...

  • Customer Support Executive

    1 week ago

    Jaipur, Rajasthan, India Vishal Consultants Full time

    **Vishal Consultants** **Exp **:Fresher & Experience both can apply **Salary **:Best in in **Location **:Indore, Jaipur Posted **:0 days ago** Openings **:20** Requirement for customer support executive,who can handle calls from customers or clients and provide them with a solution to their queries and giving a resolution to the customers or clients. No...

  • Customer Support Executive

    6 days ago

    Jaipur, Rajasthan, India VisionaryHire Full time

    **Job Title**: Used Car Sales Executive (Customer Support) **Department**: Sales & Customer Support (BPO) **Position Type**: Full-time **Shift**: Day Shift **Role Overview**: We are looking for a dynamic **Used Car Sales Executive** to drive outbound sales through proactive customer engagement. This role involves contacting potential buyers, understanding...

  • Customer Support Executive

    2 weeks ago

    Vidhyadhar Nagar, Jaipur, Rajasthan, India Hiring Embassy Full time ₹ 21,60,000 - ₹ 24,00,000 per year

    We're Hiring – Customer Support Executive (IT Industry)Location: Vidhyadhar Nagar, JaipurWorking Hours: 10:00 AM – 6:00 PMJob Type: Full-Time (On-site)Salary: Up to ₹20,000 per monthOpen Positions: 2Experience: Fresher – 1 YearAbout the Role:We are looking for Customer Support Executives with strong communication skills and a basic understanding of...