Front Office Executive

1 day ago

Kochi Kerala, India Milestone Career Planner Full time

**Job Title**: Front Office Executive

**Location**: Edappally

**Job Summary**:
The Front Office Executive serves as the face of the clinic, managing client interactions, scheduling appointments, and providing administrative support to ensure the efficient operation of the clinic. This role requires strong communication skills, a friendly demeanor, and the ability to handle multiple tasks in a fast-paced environment.

**Key Responsibilities**:

- **Client Reception & Interaction**:

- Greet patients and visitors with a warm, professional attitude.
- Handle patient inquiries both in person and over the phone, providing information about services, appointments, and pricing.
- Manage patient check-in and check-out procedures, ensuring all necessary forms and documentation are completed.
- **Appointment Management**:

- Schedule and coordinate appointments for consultations, treatments, and follow-ups.
- Send reminders for upcoming appointments and reschedule appointments when necessary.
- Maintain accurate appointment logs and manage any delays or cancellations efficiently.
- **Patient Records & Data Management**:

- Maintain accurate and updated patient records in the clinic’s system.
- Process patient registration, including insurance and payment details.
- Ensure confidentiality and security of all patient information in accordance with clinic policies and regulations.
- **Payment Handling**:

- Handle billing and invoicing for services rendered.
- Process payments, including cash, credit cards, and insurance claims.
- Provide receipts and maintain accurate records of transactions.
- **Administrative Support**:

- Assist with the daily administrative tasks of the clinic, including filing, data entry, and ordering office supplies.
- Support doctors, nurses, and other clinic staff by providing any necessary administrative assistance.
- Coordinate with vendors for any clinic-related supplies or services.
- **Customer Relationship Management**:

- Build and maintain positive relationships with patients to ensure a high level of customer satisfaction.
- Handle patient feedback and complaints professionally, escalating issues to management when necessary.
- Promote the clinic’s services, products, and skincare treatments to potential clients.
- **Clinic Maintenance**:

- Ensure the front desk and waiting area are clean, organized, and welcoming.
- Monitor inventory of brochures, promotional materials, and other clinic-related documents.

**Qualifications & Skills**:

- **Education**: High school diploma or equivalent; a degree in business administration, healthcare management, or a related field is a plus.
- **Experience**: 1-3 years of experience in front desk, reception, or administrative roles, preferably in a healthcare or skin care setting.
- **Skills**:

- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficiency in using office software (Microsoft Office Suite) and appointment scheduling software.
- Ability to work under pressure in a busy environment.
- A professional and friendly attitude, with a focus on customer service.

Pay: ₹12,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

  • Front Office Executive

    7 days ago

    Kochi, Kerala, India Kancare Assisted Living Solutions Pvt. Ltd Full time

    The Front Office Executive will be responsible for handling receptionist duties, maintaining customer service standards, and ensuring smooth operations at the front office. Qualifications - B. com/ BBA / Diploma in Hospital Administration - Proficiency in Microsoft Office Suite - Interpersonal Skills and Communication - Receptionist Duties and Front Office...

  • Front Office Executive

    1 week ago

    Kochi, Kerala, India UBITTER Full time

    **Job Summary**: The Front Office Executive is the first point of contact for visitors, clients, and employees. This role involves managing the front desk operations, ensuring professional and efficient handling of all inquiries, maintaining office security protocols, and supporting various administrative tasks to ensure smooth day-to-day office...

  • Front Office Executive

    1 week ago

    Kochi, Kerala, India IEHRD COUNCIL Full time

    **We have an Urgent Requirement for the FRONT OFFICE EXECUTIVE Post in our Ernakulam Branch.** **Experience : Freshers / Experienced** **Location : Ernakulam** **Working Days : Monday - Saturday** **Qualification **:Plus Two / Any Graduation **SKILLS**: - Knowledge in Microsoft Excel - Excellent communication skills - A professional appearance -...

  • Front Office Executive

    3 days ago

    Kochi, Kerala, India StudyLinks International Overseas Educational Full time

    **Job Summary**: We are looking for a dynamic and well-spoken **Female - Front Office Executive** to join our growing team. As the first point of contact for students and parents, you will play a crucial role in creating a positive first impression, managing enquiries, and supporting our counsellors with lead management and office coordination. **Key...

  • Front Office Executive

    1 day ago

    Kochi, Kerala, India Kapra Buyerzkart Digital Commerce Pvt Ltd. Full time

    **Job Role**: We are looking for a **smart and presentable FEMALE Front Office Executive** to manage our reception, support administrative tasks, and be the professional face of our organization. **Key Responsibilities**: - Greet visitors and direct them appropriately - Maintain visitor and staff records - Coordinate meetings and office logistics - Support...

  • Front Office Executive

    3 days ago

    Kochi, Kerala, India Alhind Tours and Travels Pvt Ltd Full time

    We are looking for a professional, courteous, and enthusiastic Front Office Executive to join our Aviation Academy. This role is responsible for providing exceptional customer service, handling administrative duties, and being the first point of contact for students, parents, and visitors. The Front Office Executive will play a key role in supporting the...

  • Executive Front Office

    2 weeks ago

    Kochi, Kerala, India Cushman & Wakefield Full time

    **Job Title** Executive Front Office **Job Description Summary** Customer relationship, MIS report and handling associate data Customer relationship, MIS report and handling associate data INCO: “Cushman & Wakefield”

  • Admin/front Office Executive

    1 day ago

    Kochi, Kerala, India Advenxa Pvt.Ltd Full time

    **Front Desk Officer** Location**:Padivattom, Ernakulam** Experience**:1 -2 years experience as Front Office Executive** Salary**:20,000-27,000**per month Language **:Fluency in English, Hindi and Malayalam** Qualification**:Any Graduation** **Responsibilities**: - Handle domestic and international flight bookings and travel arrangements for...

  • Front Office

    2 weeks ago

    Kochi, Kerala, India Brainwire Analytics Full time

    We are seeking a **Front Office & Sales Executive** with excellent communication and interpersonal skills. You will be the first point of contact for visitors and clients, ensuring a smooth and professional experience at the front desk. **Key Responsibilities**: - Greet and assist visitors, clients, and staff courteously. - Manage appointments, schedules,...

  • Front Office Admin Executive

    3 days ago

    Kochi, Kerala, India Atlantis Migration Full time

    Job Summary: The Front Office Executive will serve as the first point of contact for clients and visitors, providing a welcoming and efficient experience. This role is ideal for a proactive individual with strong communication and organizational skills, capable of handling multiple tasks while ensuring smooth front office operations. **Key...