
Kbs Customer Care Agent
7 days ago
Create, maintain (modify, convert, extend, block, delete) and administer data for one of the following processes: Cash & Bank, Purchase to Pay, Contract Administration, Master Data, Billing, Back Reporting, Reporting. Or any other processes being part of the SSC scope.
- Ensure the data input is correctly completed
- Execute the requester data entry or modification received from the Front Officer and upon approval from the Process Manager.
- Contact the unit front officer for information when required.
- Execution of process documentation
- Registration and processing of Incoming & Outgoing documents on time
- Daily reconciliation and corrective actions, if needed.
- Contact Local Front officer for additional documentation
- Log issues and discuss with or escalate to team leader
- Deliver input for proper reporting
- Support process improvements and harmonization activities
- Participation in team meetings, process analysis and improvement actions.
- Make sure process KPI’s are met with high quality standards
- Takes responsibility on complex processing activities
- Checking the documents against company business rules
- Perform other tasks as allocated by team leaders, managers relating to reporting and other SSC processes.
- Make sure Reporting KPI’s are met with high quality standards
- May initiate process improvements and harmonization activities
- At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life. _
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Kbs Customer Care Agent
2 days ago
Chennai, Tamil Nadu, India Kone Full time**Description**: The Customer Services Team primary accountabilities are handling all requests made from a customer disputing their product invoices due to a discrepancy with product such as: damaged product, shorted product or any type of billing discrepancies and providing dedicated support for our internal sales teams, customers. They must perform...
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KBS Customer Care Agent
2 days ago
Chennai, Tamil Nadu, India KONE Full time ₹ 8,00,000 - ₹ 12,00,000 per year• Create, maintain (modify, convert, extend, block, delete) and administer data for one of the following processes: Cash & Bank, Purchase to Pay, Contract Administration, Master Data, Billing, Back Reporting, Reporting. Or any other processes being part of the SSC scope. • Ensure the data input is correctly completed • Execute the requester data...
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Customer Care Executive
1 week ago
Chennai, Tamil Nadu, India Insys IT Full timeOur Product InnovationsSales OutsourcingStrategies for OutreachMarket TrendsTeam Management Team Management **10 Roles and Responsibilities of Customer Care Executive in a BPO**This post explains what it means to be a Customer Service Associate. Find out the roles and responsibilities of a Customer Care Executive in a BPO. July 19, 20235 MinutesTooba...
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Kbs Process Agent
1 week ago
Chennai, Tamil Nadu, India Kone Full timeThis duty includes gathering, compiling and organising the data which is essential for the company’s other business operations. These executives are also responsible for maintaining policies to offer a high degree of support to the team members - At KONE, we are focused on creating an innovative and collaborative working culture where we value the...
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Kbs Junior Process Agent
1 day ago
Chennai, Tamil Nadu, India Kone Full timeROLES & RESPONSIBILITIES SAP MM (Material Management) - Purchase request to Purchase order (PR2PO). - Creation and releasing strategy of purchase request and purchase order. - Standard and Subcontract PO - creations, change and display. - MIGO and Park invoice posting (PLIV). - Purchase return - Credit memo and Return delivery process to vendors. - Master...
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Customer Experience Mastery Lead
2 days ago
Chennai, Tamil Nadu, India beBeeTrainer Full time ₹ 15,00,000 - ₹ 18,00,000Job Title: Customer Service TrainerDevelop process notes and training content, including workbooks and assessments. Conduct frequent TNA (trained need analysis) to understand the knowledge gap and design modules to address it. Train all new hires, prepare them for the role, and own the responsibility of critical KPIs for the first 45 days.Identity critical...
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KBS Junior customer care agent
3 days ago
Chennai, Tamil Nadu, India Kone Full time ₹ 4,00,000 - ₹ 8,00,000 per yearCreate, maintain (modify, convert, extend, block, delete) and administer data for one of the following processes: Cash & Bank, Purchase to Pay, Contract Administration, Master Data, Billing, Back Reporting, Reporting. Or any other processes being part of the SSC scope. Ensure the data input is correctly completed Execute the requester data entry or...
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KBS Junior Customer Care Agent
2 days ago
Chennai, Tamil Nadu, India Kone Full time ₹ 1,04,000 - ₹ 1,30,878 per year• Create, maintain (modify, convert, extend, block, delete) and administer data for one of the following processes: Cash & Bank, Purchase to Pay, Contract Administration, Master Data, Billing, Back Reporting, Reporting. Or any other processes being part of the SSC scope.• Ensure the data input is correctly completed• Execute the requester data entry or...
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Manager, Customer Care
4 weeks ago
Chennai, Tamil Nadu, India Toast Inc Full timeCustomer Care Manager - Toast is driven by building the restaurant platform that helps restaurants adapt take control and get back to what they do best building the businesses they love Bready to make a change As a Customer Care Manager you will actively manage a team of agents for the Enterprise campaign You are responsible for the productivity...
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Customer Care Agent
2 days ago
Chennai, Tamil Nadu, India Wheels Logistics Full timeA person who will do the follow up calls and ask daily for the requirements from the customer, reciprocates with the branch team and has good communication skills. Pay: ₹18,000.00 - ₹20,000.00 per month **Benefits**: - Cell phone reimbursement - Paid sick time Schedule: - Day shift - Monday to Friday - Weekend availability Supplemental Pay: -...