Customer Relationship Representative

4 days ago


Pimpri Pune Maharashtra, India Ajay Engineering Tools Full time

**About Us**

Ajay Engineering Tools is a trusted name in the engineering and industrial solutions sector, delivering high-quality tools, valves, and equipment to clients across industries. We are committed to innovation, reliability, and strong customer service.

**About the Role**

We are seeking a Customer Relationship Representative (CRR) to oversee client interactions, ensure customer satisfaction, and contribute to sales growth. The role involves handling inquiries, coordinating with internal teams, and building long-term relationships with customers.

**Responsibilities**
- Serve as the first point of contact for customers.
- Handle queries, complaints, and provide solutions.
- Coordinate with sales & operations for order processing and delivery.
- Maintain customer records and share feedback with management.
- Support in upselling/cross-selling opportunities.

**Requirements**:

- Graduate in Business/Marketing/Engineering (preferred).
- 1-2 years of experience in customer service or sales support.
- Strong communication, problem-solving, and interpersonal skills.
- Proficiency in MS Office; CRM knowledge is a plus.

**Benefits**
- Training & career growth opportunities
- Supportive work environment

**How to Apply**:
OR

**Call Us**: +91 7066775553

**Job Types**: Full-time, Permanent

Pay: ₹12,500.00 - ₹15,000.00 per month

Work Location: In person



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