Customer Relationship Representative
3 days ago
**About Us**
Ajay Engineering Tools is a trusted name in the engineering and industrial solutions sector, delivering high-quality tools, valves, and equipment to clients across industries. We are committed to innovation, reliability, and strong customer service.
**About the Role**
We are seeking a Customer Relationship Representative (CRR) to oversee client interactions, ensure customer satisfaction, and contribute to sales growth. The role involves handling inquiries, coordinating with internal teams, and building long-term relationships with customers.
**Responsibilities**
- Serve as the first point of contact for customers.
- Handle queries, complaints, and provide solutions.
- Coordinate with sales & operations for order processing and delivery.
- Maintain customer records and share feedback with management.
- Support in upselling/cross-selling opportunities.
**Requirements**:
- Graduate in Business/Marketing/Engineering (preferred).
- 1-2 years of experience in customer service or sales support.
- Strong communication, problem-solving, and interpersonal skills.
- Proficiency in MS Office; CRM knowledge is a plus.
**Benefits**
- Training & career growth opportunities
- Supportive work environment
**How to Apply**:
OR
**Call Us**: +91 7066775553
**Job Types**: Full-time, Permanent
Pay: ₹12,500.00 - ₹15,000.00 per month
Work Location: In person
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