Tele Collection Executive

2 days ago

Mumbai, India LenDenClub Full time

**Responsibilities**
- Keep track of assigned accounts to identify outstanding debts
- Plan course of action to recover outstanding payments
- Plan course of action to achieve the targets.
- Locate and contact debtors to inquire of their payment status
- Negotiate payoff deadlines or payment plans
- Handle questions or complaints
- Investigate and resolve discrepancies
- Create trust relationships with debtors when possible to avoid future issues
- Update account status and database regularly
- Alert superiors of debtors unwilling or unable to pay when necessary

**Requirements and skills**
- Proven experience as debt collector
- Experience in working with targets and tight deadlines
- Knowledge of relevant legal requirements
- Working knowledge of MS Office and databases
- Excellent communication and people skills
- Apt in negotiating and persuading
- Ability to be polite and compassionate without lacking confidence
- Graduation degree is preferred

**Salary**: ₹100,000.00 - ₹300,000.00 per year

**Benefits**:

- Health insurance

Schedule:

- Day shift

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