Customer Care Executive

3 days ago

Indore, India Joylamp & Co. Full time

If you are an effective communicator, driven and passionate team player and result driven, we have just the right job for you. We are searching for Customer Care Executive to join our fun, fast-paced, growing team and take on full responsibility for converting sales leads into customers.

**Job Roles and Responsibilities -**

1. Customer call the Toll free number to get an appointment with the Available or Nearby Doctor for consulting or treatment for their own reason, Call Center Agent must give a proper response knowing the details from customer and check the availability of Doctor by collecting the Zip Code

2. If the customer ask for an Ambulance to Book for any emergency, Call Center Agent must respond immediately to dispatch the Ambulance for the required location and stay on call until Ambulance reach the actual location and arrange an available doctor from that location.

3. No sales involved, No Targets involved, No Survey involved

**Job Requirements**
- Good presentation, negotiation and problem-solving skills
- Excellent customer service and sales skills.
- Strong verbal and written communicator
- Educational Qualification required (mandatory) - B.Sc (nursing)/ M.Sc (nursing)/ B.pharma/ M.pharma.

Schedule: Fixed Night Shift (9 hrs) Monday to Friday

**Salary**: ₹20,000.00 - ₹35,000.00 per month

**Benefits**:

- Food provided

Schedule:

- Fixed shift
- Night shift

Ability to commute/relocate:

- scheme no 78, Indore - 452010, Madhya Pradesh: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9522216311

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