Customer Care Executive

3 weeks ago

Indore, India White Force Group Full time

URGENT HIRING FOR - CUSTOMER CARE EXECUTIVE

Preferred immediate joiner

Contact no

Location - Indore

Location: RR Industrial Park, Plot No 20, Super Corridor Rd, Bardari, Indore, Madhya Pradesh

Experience years of experience

Salary - Upto 2.5 LPA

Job Summary:

We are seeking a dynamic and customer-focused Customer Care Executive to join our growing perfume brand. This role is ideal for candidates with strong communication skills and a passion for delivering exceptional customer service. Whether you're a fresher or bring up to 5 years of experience, we welcome your application.

Key Responsibilities:


• Handle customer queries and complaints via voice (calls) and non-voice (emails, chats, social media) channels


• Provide accurate product information and resolve issues efficiently


• Maintain customer records and update databases using basic computer tools


• Coordinate with internal teams to ensure timely resolution of customer concerns


• Uphold brand values and ensure a delightful customer experience

Requirements:


• Education: Minimum Graduate in any discipline


• Experience: 0 to 5 years in customer service or related field


• Gender Preference: F candidates preferred


• Language Skills: Fluent in English (spoken and written)


• Technical Skills: Basic computer knowledge (MS Office, email handling)


• Soft Skills: Excellent communication, patience, and problem-solving ability

What We Offer:


• Competitive CTC up to ₹21,000/month


• Supportive work environment with growth opportunities


• Training and development programs


• Opportunity to represent a premium perfume brand.

Contact no

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