Customer Care Executive
4 days ago
URGENT HIRING FOR - CUSTOMER CARE EXECUTIVE
Preferred immediate joiner
Contact no
Location - Indore
Location: RR Industrial Park, Plot No 20, Super Corridor Rd, Bardari, Indore, Madhya Pradesh
Experience years of experience
Salary - Upto 2.5 LPA
Job Summary:
We are seeking a dynamic and customer-focused Customer Care Executive to join our growing perfume brand. This role is ideal for candidates with strong communication skills and a passion for delivering exceptional customer service. Whether you're a fresher or bring up to 5 years of experience, we welcome your application.
Key Responsibilities:
• Handle customer queries and complaints via voice (calls) and non-voice (emails, chats, social media) channels
• Provide accurate product information and resolve issues efficiently
• Maintain customer records and update databases using basic computer tools
• Coordinate with internal teams to ensure timely resolution of customer concerns
• Uphold brand values and ensure a delightful customer experience
Requirements:
• Education: Minimum Graduate in any discipline
• Experience: 0 to 5 years in customer service or related field
• Gender Preference: F candidates preferred
• Language Skills: Fluent in English (spoken and written)
• Technical Skills: Basic computer knowledge (MS Office, email handling)
• Soft Skills: Excellent communication, patience, and problem-solving ability
What We Offer:
• Competitive CTC up to ₹21,000/month
• Supportive work environment with growth opportunities
• Training and development programs
• Opportunity to represent a premium perfume brand.
Contact no
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