Customer Care Executive

4 weeks ago

Indore, India WHITE FORCE OUTSOURCING SERVICES PRIVATE LIMITED Full time

URGENT HIRING FOR - CUSTOMER CARE EXECUTIVE

Preferred immediate joiner

email -

contact no

Location - Indore

Location: RR Industrial Park, Plot No 20, Super Corridor Rd, Bardari, Indore, Madhya Pradesh

Experience years of experience

Salary - Upto 2.5 LPA

Job Summary:

We are seeking a dynamic and customer-focused Customer Care Executive to join our growing perfume brand. This role is ideal for female candidates with strong communication skills and a passion for delivering exceptional customer service. Whether you're a fresher or bring up to 5 years of experience, we welcome your application.

Key Responsibilities:

  • Handle customer queries and complaints via voice (calls) and non-voice (emails, chats, social media) channels

  • Provide accurate product information and resolve issues efficiently

  • Maintain customer records and update databases using basic computer tools

  • Coordinate with internal teams to ensure timely resolution of customer concerns

  • Uphold brand values and ensure a delightful customer experience

Requirements:

  • Education: Minimum Graduate in any discipline

  • Experience: 0 to 5 years in customer service or related field

  • Gender Preference: Female candidates preferred

  • Language Skills: Fluent in English (spoken and written)

  • Technical Skills:Basic computer knowledge (MS Office, email handling)

  • Soft Skills: Excellent communication, patience, and problem-solving ability

What We Offer:

  • Competitive CTC up to ₹21,000/month

  • Supportive work environment with growth opportunities

  • Training and development programs

  • Opportunity to represent a premium perfume brand.

email -

contact no

Job Types: Full-time, Permanent, Fresher

Pay: ₹15, ₹21,000.00 per month

Benefits:

  • Cell phone reimbursement
  • Commuter assistance
  • Internet reimbursement
  • Provident Fund

Language:

  • Hindi (Preferred)
  • English (Preferred)

Work Location: In person

Speak with the employer

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