CRM Executive

3 days ago


Ludhiana Punjab, India Oswal Group Full time

**We're Hiring CRM**

**Job Summary**:
**Key Responsibilities**:

- Resolve customer queries, complaints, and returns in a timely and effective manner
- Maintain customer data and feedback in CRM software/tools
- Work closely with logistics and e-commerce teams to ensure timely deliveries and resolutions
- Monitor customer satisfaction metrics and identify areas for improvement
- Assist in executing customer loyalty programs and feedback campaigns
- Generate and analyze reports on customer trends and retention
- **Experience**: 1-3 years in CRM, Customer Support, or E-commerce customer service (fashion industry preferred)
- **Qualification**: Graduate in any discipline (Marketing/Communication background is a plus)
- **Skills**:

- Strong communication and interpersonal skills
- Good command over English, Hindi (Punjabi is a plus)
- Ability to multitask and manage time efficiently

**How to Apply?**

**Job Type**: Permanent

Pay: ₹15,000.00 - ₹18,000.00 per month

Schedule:

- Day shift

Ability to commute/relocate:

- Chandigarh Road, Ludhiana, Punjab: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 2 years (required)

Work Location: In person

Expected Start Date: 20/05/2025


  • CRM Executive

    7 days ago


    Ludhiana, Punjab, India DUTTASON ENGINEERS Full time

    NEED MARRIED GIRL CRM EXECUTIVE KNOWLEDGE ABOUT MS EXCEL, GOOGLE SHEET CUSTOMER FOLOUP DATA COMBINING ETC. **Salary**: ₹15,000.00 - ₹18,000.00 per month **Benefits**: - Cell phone reimbursement - Health insurance - Provident Fund Schedule: - Day shift **Experience**: - total work: 1 year (preferred) **Speak with the employer** +91 9877621323

  • CRM

    2 weeks ago


    Ludhiana, Punjab, India Nagpal Plywood and hardware Full time

    We need a person for dis job post **CRM Executive** who can handle premium client interactions, especially with architects, interior designers, and high-end customers. **Job Title**: CRM Executive - Architect & High-End Client Relations **Location**: Ludhiana Hambran Road **Job Type**: Full-Time **About Us - Nagpal plywood and hardware showroom** is a...

  • CRM Executive

    7 days ago


    Alamgir, Ludhiana, Punjab, India Falcon Garden Tools Pvt. Ltd. Full time

    The CRM Executive in the Sales Department provides administrative and operational support to the sales team, ensuring efficient sales processes. This role involves handling dealer inquiries, coordinating with area sales manager of different states, and assisting in the preparation of sales order and documentation. **Note **Requirements**: - **Proven...

  • CRM Executive

    2 weeks ago


    Focal Point, Ludhiana, Punjab, India KIZA TEXTILES Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    HIRING URGENTLY:Required an experienced CRM Executive urgently. Male or female both can apply.Age should be in between 25 yrs to 40 yrs.Should have minimum 5 years hands on experience in managing B2B client relationships, understanding their needs for tailored textile solutions, generating leads, closing deals, and using CRM software to maintain customer...

  • CRM Executive

    2 weeks ago


    Mohali, Punjab, India WINDOW WORLD Full time

    **Position**: CRM Executive ( Preferred Window Industry ) **Location**: MK technology, landran banur road, Mohali **job Summary**-: **CRM Executive Responsibilities-**: - Generate leads and conduct outbound calls. - Utilize CRM software to track interactions, analyze sales data, and optimize sales strategies. - To coordinate with Sales and Marketing Team...

  • CRM Executive

    3 days ago


    Mohali, Punjab, India Finndit Full time

    **Greetings From Finndit !!!** **Requirement for Client Relationship Manager (CRM)** **Location - Mohali 8b** **Experience - 0 -5 Years** **JD_CRM** - Planning and delivering CRM strategies across the organization with a view to retaining existing clients, increasing brand loyalty and expanding the company brand. - Deciding on a final CRM structure and...

  • CRM Executive

    6 days ago


    Alamgir, Ludhiana, Punjab, India Falcon Garden Tools Pvt. Ltd. Full time ₹ 2,00,000 per year

    Job Description: The CRM Executive in the Sales Department provides administrative and operational support to the sales team, ensuring efficient sales processes. This role involves handling dealer inquiries, coordinating with area sales manager of different states, and assisting in the preparation of sales order and documentation.Note- Only female candidates...

  • CRM Executive

    3 days ago


    Mohali, Punjab, India AMAC CREATO Full time

    **Job Title: CRM Executive** **Location**: MOHALI(PUNJAB) **Department**: Sales / Marketing / Customer Experience **Reports To**: CRM Manager / Marketing Head / Sales Head **Job Type**: Full-Time **Job Summary**: **Key Responsibilities**: - Manage and update customer information in the CRM system. - Segment customer database for targeted marketing and...

  • CRM Executive

    7 days ago


    Mohali, Punjab, India Teams Fusion Full time

    Urgent Hiring CRM Executive - Planning CRM strategies designed to attract and retain customers while expanding the brand’s reach and boosting consumer loyalty. - Answering customer queries and dealing with complaints. - Implementing strategies to test the various forms of marketing developed by your team. - Liaising with other departments to create a CRM...

  • CRM Executive

    2 weeks ago


    Sahanewal, Ludhiana, Punjab, India Cellotape Industries Pvt. Ltd Full time

    Manage customer communication and engagement. - Collect and analyze customer data for insights. - Address customer issues and provide solutions. - Collaborate with sales and support teams. - Develop strategies for customer retention and loyalty. - Monitor and improve customer satisfaction metrics. - Utilize CRM tools for efficient management. **Salary**:...