Front Office Associate

2 days ago

Ranchi Jharkhand, India hotel le lac sarovar portico Full time

Welcome and greet guests in a warm and professional manner
- Assist guests with check-in and check-out procedures
- Provide information about hotel facilities, services, and local attractions
- Handle guest inquiries and requests, including room preferences and special arrangements
- Ensure accurate billing and process payments from guests
- Coordinate with housekeeping and other departments to address guest needs
- Respond to guest feedback and resolve issues in a timely and satisfactory manner
- Maintain a neat and organized front desk area
- Answer phone calls and direct inquiries to the appropriate department
- Contribute to a positive and welcoming atmosphere for guests

Pay: From ₹12,672.00 per month

**Benefits**:

- Food provided
- Health insurance
- Provident Fund

Schedule:

- Rotational shift

Supplemental Pay:

- Yearly bonus

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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