Oracle Nms Ot Architect

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Overview:
The DMSO (Distribution Markets and System Operation) Operations Systems Support (OSS) team is seeking to fill the role of SCADA Specialist. The role of the OSS team is to support and maintain ESB Networks critical Operational Technology (OT) systems which include SCADA, Network Management System (NMS) and Geographic Information System (GIS).

SCADA is the real time operations system used in the National Distribution Control Centre (NDCC) to control and monitor the distribution network. It enables the NDCC to operate the network under maximum safety, isolating faults and restoring supply in the event of an outage.

The OT Architect and Database Administrator will be responsible for supporting, maintaining and developing the NMS, and related OT architectures and databases across Operations Systems. The role will cover a range of activities including the delivery of new OT systems to address evolving operational needs while also supporting the existing OT systems ensuring delivery of service and continual improvement to these systems. They will support the delivery of new projects required to meet the strategic objectives of the DMSO, including the development of the NMS to support the constantly evolving needs of the Operations function and the wider ESB Networks business.

The OT Architect & Database Administrator will work closely with the Operations Systems Support team, OT Delivery, NMS and SCADA vendors, and ESB’s Enterprise Services, Cybersecurity, Telecoms and ITS teams..

**Responsibilities**:

- Subject Matter Expert in OT Architect and Database Administration.
- Provide 24x7 support for NMS including the monitoring and management of system hardware and databases.
- Support the delivery of new projects required to meet the strategic objectives of the DMSO, Operations Systems Support and other cross-functional teams.
- Planning and delivery of enhancements projects for existing NMS solution.
- Governance of managed services provided by NMS Vendor, including addressing any system problems, approval of change requests, direction of strategy, directing new feature implementation, and liaising with support staff at all levels.
- Hardware estate management, e.g. backup tapes, disk and other hardware replacement co-ordination with NMS Vendor, privileged access to data centers to conduct site tests, liaison with Data Centre Manager and Enterprise Services.
- Supports the delivery of NMS system upgrades, problem resolution, tuning of processes, and support of Operations Systems with any issues in the technology stack.
- Database administration for NMS databases.
- Provision of specialist advice on hardware and software required to deliver proven High Availability (HA) and Disaster Recovery (DR) capabilities for ESB Networks critical OT systems.
- Administration of NMS interfaces to 3rd party systems and data users.
- Management of software licensing, ensuring that hardware and service contracts have appropriate cover.
- Provide detailed troubleshooting and performance tuning work on a range of database and SQL query related issues.
- Continuous improvement of processes and procedures for the operation of NMS.
- Monitoring of systems and proactive management of issues taking technical control of unexpected situations if they arise.
- Risk Management of any IT changes impacting NMS services.
- Oversight and control of firewall rule requests and firewall protection mechanisms such as deep packet inspection. Liaison with ESB’s networking team staff on firewall and networking related issues.
- Planning and delivery of NMS cyber security projects to increase ESB’s security posture.
- Contribute to ESB Networks strategy in the deployment of technologies for enhancing quality of service to customers.
- Ensure compliance with industry and legislative regulations, standards, and safety protocols.
- Responsible for regular engagement and communicati