Microsoft Dynamics365 CRM Solution Architect

3 days ago

Bengaluru, India ERBrains Full time

URGENT OPENING

**Job details**:
Job type
- NewEmployment type
- PermanentSeniority
- Mid Senior LevelJob function
- Consulting**Job description**:
Job description

**D365 CRM SOLUTION ARCHITECT**

ERBrains is seeking a highly motivated and experienced Dynamics365 CRM Solution Architect with a strong background in CRM Implementation, configuration.
- **SKILL SET - QUALIFICATIONS**
- Minimum of 8 years’ experience in CE/CRM implementation, configuration, system design.
- Strong understanding of the CE/CRM Technical Platform (Scripting, Plugins, Workflows, Dialogs, Client Extensions, SDK)
- Good understanding of CE/CRM Technical and Functional Modules.
- Good working experience of SSRS and CRM Reports.
- Strong and proved ASP.NET programming using C#; database concepts; OO analysis and design under SDLC environment.
- Strong knowledge of web-based Technologies.
- Development/Installation experience on an IFD (On-premises) environment is a plus.
- Microsoft Dynamics CRM certifications strongly preferred.

**RESPONSIBILITIES**
Work directly with clients to implement D365 CE configured for client business processes.
- **1. Solution Design and Architecture**:

- Work closely with business analysts to understand and document business requirements.
Translate business requirements into technical solutions, designing CRM architectures that align with organizational goals.
- **2. Customer Interaction and Demonstration**:

- Capable of interacting with customers and handling the issues and demonstrating the required changes as per the client requirements.
- **3. Technical Leadership**:

- Lead a team of Dynamics 365 developers and consultants, providing guidance, mentoring, and technical oversight.
Ensure adherence to best practices and standards in CRM development within the team.
- **4. System Configuration and Customization**:

- Configure and customize Dynamics 365 Customer Engagement to meet specific business needs.
Develop and maintain custom entities, workflows, forms, and dashboards.
Create and implement custom plugins, workflows, and JavaScript when required to extend CRM functionality.
- **5. Integration Management**:

- Oversee integration efforts to seamlessly connect Dynamics 365 Customer Engagement with other enterprise systems, including ERP and marketing automation platforms.
Design data mapping and integration solutions to maintain data consistency and accuracy.
- **6. Documentation and Training**:

- Prepare comprehensive technical documentation for CRM solutions, including design specifications and configuration guides.
Conduct training sessions for end-users and support teams as needed.
- **7. Quality Assurance**:

- Perform thorough testing and quality assurance checks to ensure the stability and performance of CRM solutions.
Troubleshoot and resolve technical issues and incidents.
- **8. Stay Current**:

- Stay up-to-date with the latest Microsoft Dynamics 365 features, updates, and industry best practices.
- ***

Experience(years)
- 7 - 10Salary
- 1200000 - 2000000**Skills**:

- Microsoft Dynamics365 CRM,CRM Implementation,Configuration,CRM Customization**Organization unit**:
Company
- ERBrains IT Solutions Pvt. Ltd.Business Unit
- DeliveryDepartment
- Dynamics CESub department
- Customer EngagementDesignation
- Microsoft Dynamics365 CRM Solution ArchitectGrade
- NALevel
- NARegion
- SouthBranch
- BangaloreSub branch
- VijayanagarReporting manager
- Karthik Rangaswamy

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