Cloud Solution Architect

In Microsoft, Small Medium Enterprise & Channel (SME&C) team, we are looking for people with a passion for delivering customer success. As a Cloud Solution Architect (CSA), Cloud & AI reporting to the Cloud Solution Architect Manager you will enable SMC (Small, Medium, and Corporate) customers & Partners to achieve their business outcomes, based on their investments in Microsoft technology. Leveraging your leading technical team's expertise, you will drive the team to ensure customers get value from their Microsoft investments.

In this role you will adapt business models, plans, and solutions to insights. Act as the voice of the customers (VOC)/partners across communities to add and prioritize. Leverages and champions an existing architecture approach to achieve agreed commitments to the customer/partner. Demonstrate and prove solutions capability and value. Apply broad technical knowledge across various architecture solutions to meet requirements and resolve identified constraints. Lead customer/partner projects that implement technical architecture. Identify, escalate, and work to resolve technical blockers and route non-technical issues for removal. Adapt methodology and apply governance to minimize business and technical risks. Generate new ideas for changes and improvements. Develop and expand existing impactful relationships with stakeholders. Respectfully challenge customers/partners when going in the wrong direction and escalate appropriately. Identify Microsoft's strengths over competitive solutions to convince customers of solution. Share ideas, insight, and strategic, technical input with internal teams using a thorough knowledge of specific Microsoft products and their context in the competitive landscape. Participate in external architect community events and share learnings with the internal team. Lead architecture design, resiliency reviews, and technical optimization that result in production deployment application and increase customer usage/Azure Consumed Revenue. The CSA drives delivery execution through preparedness, precision delivery, overall utilization, and high customer satisfaction in a cost-efficient manner.

We are looking for a highly motivated and technically skilled Cloud Solution Architect (CSA) who specializes in data platforms Advanced Analytics, and Artificial Intelligence to help customers build secure, scalable, and AI-ready solutions on Microsoft Azure. This customer-facing role is responsible for driving technical strategy, architecture design, and deployment of data and AI solutions, ensuring long-term customer success and Azure consumption growth.

As part of the Cloud + AI Data team, you'll leverage existing Repeatable IP and execution engines with accountability to drive delivery excellence, accelerate adoption, and ensure a successful deployment for the customer for services such as Microsoft Fabric, Azure Databricks, OpenAI, Cosmos DB, Purview. You'll collaborate with different teams across Microsoft, share best practices, and stay current with evolving trends to help customers unlock the full value of their data and AI investments.  

The ideal candidate has a strong background in enterprise architecture, cloud technologies, and customer collaboration.

Your Role and Impact: 

Strategic Guidance: Engage with customers & partners to understand their goals and challenges, then provide strategic solutions that maximize the value of their Microsoft technology investments. Technical Leadership: Lead in-depth technical discussions, offering insights and recommendations to overcome complex challenges in data and AI initiatives both On-premises (SQL Server) as well as in Azure. Empowering Customers & Partners:Support customers & Partners in achieving successful outcomes by developing tailored solutions that drive their digital transformation and innovation. Continuous Growth: Leverage this opportunity to advance your career while enhancing your knowledge and skills in cutting-edge cloud technologies. 

Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. 

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