Client Service Rep 3

1 week ago

Bengaluru Karnataka, India IQVIA Full time

Job Overview:

- Perform data analysis and investigation on Prescription and Sales data.
- Share insights and deliver accurate data to clients.
- Plan projects, track deliverables, and establish realistic timelines during transitions.
- Ensure seamless operations during transitions, parallel production, and post-go-live stabilization.
- Initiate and implement deliverable streamlining.
- Provide extended support ad-hoc requests as per client needs.
- Support MIS data such as SOPs, Delivery Trackers, Change Log etc.

Other Requirements:

- Bachelor’s degree
- 3-5 years of experience in operations management, project management, reporting, and transitions.
- Strong client interaction skills.
- Proven experience in handling transitions and managing multiple projects.
- Excellent communication skills with the ability to interact with service groups and onshore stakeholders.
- Willing to work in 6:30 PM - 3:30 AM shift.

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