Application Administrator

**Requisition ID**:73141

**Job Category**:Information Technology

**Location**:Gurugram, Haryana, India

With over six decades of business and technical experience in the mining, energy, and infrastructure sectors, we see challenges evolving in every industry. We respond quickly with solutions that are smarter, more efficient, and innovative. We draw upon our 9,000 staff, with experience in over 150 countries, to challenge the status quo and create positive change for our clients, our employees, and the communities we serve.

We're at the forefront of our clients' digital transformation journey, successfully implementing emerging digital services into our clients' projects and operations that unlock a step change in their performance. Join the team to improve project outcomes, leverage the digital twin, deliver systems integration and interoperability, and support decision-making, autonomous execution, and integrated operations and performance centers.

Looking to take the next step in your career? Hatch is currently seeking a highly motivated OpenPlant Technical Product Configuration Specialist and Admin to join the Digital group in Gurgaon, India

Digital solutions have become a key component of the strategic direction and vision of today’s modern organizations. Hatch is at the forefront of successfully implementing emerging digital services into our clients’ projects and operations that can unlock a step change in their performance.

Join our diverse team and award-winning culture and be part of our clients’ digital transformation journey by working to define the best methods and making sure they are supported by the right technology and an enabled workforce. This journey will lead to improve project outcomes, being able to leverage the digital twin, systems integration and interoperability, support for decision-making, autonomous execution, and integrated operations and performance centers.

They take direction from the AMS Lead and System Administration Technology Lead.

They work with the global Technical Implementation Specialists and relevant Product Managers to understand the requirements for each system used on a specific project in resolving technical issues.
- Provide technical support for all enterprise systems and software components in a complex mission critical environment
- Manage, support, and resolve complex software, vendor, and proprietary technical issues
- Perform regular security monitoring to identify any possible intrusions
- Identify proactive solutions for recurring technology occurrences to benefit the business
- Maintain system documentation
- Maintain current knowledge of relevant technologies as assigned
- Maintain SLA, system availability, capacity management and performance KPI
- Collaborate and interact with various stakeholders including the ICT team
- Plan and coordinate testing changes, upgrades, and new services, ensuring systems will operate correctly in current and future environments
- Willing to work after hours as part of a global team
- Undertake integration between various systems using available API's and web services
- Adhere to standards and processes for systems in Hatch
- Responsible for the process from Development to Production release

Key experience:
**Skills**:

- Understand software and hardware requirements of varied departmental systems
- Excellent problem solving/analytical skills and knowledge of analytical tools
- Display and execute logical and complex troubleshooting methods
- Excellent verbal, written communication, and ability to work well with others
- Teamwork: Working together to achieve organizational and team goals
- Demonstrated soft skills required such as presentation of ideas and ability to clearly articulate the concepts to senior management
- Ability to effectively interface with technical and nontechnical staff at all organizational levels

Experience
- Minimum 3-5 years’ experience in the Information Technology field
- Experience with at least one of the following Design Tool platforms:

- OpenPlant
- Engineering Data Manager
- Experience on failover, high availability, disaster recovery, business continuance
- Experience in process automation, best practice approach, technology efficiency, and effectiveness
- Experience with SQL query development databases
- Exposure to any of the following enterprise systems: SAP, OpenText Content Server, Bentley ProjectWise, MS SharePoint
- Exposure to Azure DevOps

Knowledge
- Bachelor’s degree or equivalent combination of education, training or work experience

Key design software experience:

- OpenPlant Modeler
- OpenPlant Support Engineering
- OpenPlant Isometrics Manager
- OpenPlant PID
- PlantSight

Why join us?
- Develop innovation partnerships
- Think locally, work globally
- Engage with people who make a difference

What we offer you?
- Flexible work environment.
- Long term career development

Why join us?
- Work with great people to make a difference
- Collaborate on exc