Sales Support Officer

4 hours ago


Esplanade Kolkata West Bengal, India Frogsplash Technology LLP Full time

Job Title: Sales Support Officer

Location: Kolkata

Department: Sales

Reports to: Sales Manager

Job Summary

Key Responsibilities
- CRM Management: Regularly update and maintain customer records in the company’s CRM system, ensuring all information is accurate and up to date.
- Data Management: Use Microsoft Excel to create reports, manage sales data, and track performance metrics.
- Document Preparation: Assist in the preparation of presentations and sales materials using Microsoft PowerPoint.
- Support Sales Activities: Provide administrative support to sales staff, including scheduling meetings, organizing travel arrangements, and managing expense reports.
- Reporting: Assist with generating reports that track sales progress and identify trends and opportunities.

**Qualifications**:

- Education: Minimum of a high school diploma. An associate’s or bachelor’s degree in business administration, communications, or a related field is preferred.
- Experience: At least 1-2 years of experience in a sales support, customer service, or administrative role.
- Technical Skills: Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word, Outlook).
- CRM Experience: Experience with CRM software is highly desirable.
- Communication Skills: Excellent verbal and written communication skills in English.
- Organizational Skills: Strong organizational skills with the ability to handle multiple tasks and deadlines effectively.

Personal Attributes
- Strong attention to detail and accuracy.
- Proactive and self-motivated with a strong work ethic.
- Ability to work independently as well as part of a team.
- Adaptability to change and ability to learn quickly in a fast-paced environment.

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹12,000.00 - ₹18,000.00 per month

Schedule:

- Day shift
- Fixed shift

**Experience**:

- total work: 1 year (required)

Work Location: In person



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