CRM / Desk Admin

2 days ago

Siddhapudur Coimbatore Tamil Nadu, India SKYLINK FIBERNET PRIVATE LIMITED Full time

**Essential Qualification**

Diploma / Degree in Computer Science / IT / Business Administration / Electronics / related discipline.

Minimum 2 years of relevant experience in CRM administration and support.

Technical Competencies (Must Have)

Hands-on experience in Zoho CRM (user management, workflows, customization, dashboards).

Familiarity with Zoho Desk (ticketing, SLAs, escalation matrix, automation).

Knowledge of Zoho Creator, Zoho Books, Zoho Projects (basic configuration preferred).

Ability to configure and manage Zoho integrations (APIs, third-party apps, automation).

Familiarity with Zapier / Zoho Flow for process automation.

User and role access management.

Data cleaning, deduplication, and migration support.

Preparing reports and dashboards for management.

Setting up and managing helpdesk workflows.

Monitoring customer interactions and escalations.

Preparing FAQs, KB articles, and customer support documentation.

Desirable Skills (Good to Have)

Exposure to VoIP/Telephony systems integrated with Zoho.

Experience in workflow automation and scripting (Deluge/Zoho functions).

Familiarity with ITIL processes (Incident, Request, Problem management).

Strong communication and coordination skills with multiple departments.

**Key Responsibilities**
- Configure, test, and implement workflows, connectors, and automation.
- Provide end-user training, support, and issue resolution.
- Maintain customer and support desk data integrity.
- Generate regular reports, dashboards, and insights for management.
- Liaise with vendors and internal teams for system enhancements.

**Selection Criteria**
- Academic Qualification (Diploma/Degree) - Mandatory.
- Experience (≥ 2 years with Zoho One/CRM tools) - Mandatory.
- Practical Test - Zoho workflow/connector setup demo.
- Interview Assessment - Technical + Problem-solving + Communication.

**Employment Terms**
- Position: CRM / Desk Admin
**- Type: Full-time**
- Location: Skylink Fibernet, Coimbatore
- Pay Range: ₹25,000 - ₹30,000 per month
- Reporting to: Zoho Admin

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Health insurance
- Work from home

**Education**:

- Bachelor's (preferred)

**Experience**:

- CRM / Desk Admin: 2 years (preferred)

**Language**:

- English (preferred)

Work Location: In person

  • Front Desk Admin

    1 week ago

    Gandhipuram, Coimbatore, Tamil Nadu, India YK HR SERVICES Full time ₹ 1,80,000 - ₹ 2,16,000 per year

    We Are Hiring For Front Desk AdminQualification - Diploma / Any degreeExp - 0 to 2 yearsSalary - 15k To 18kLocation - Gandhi Puram, CoimbatoreMore details pls call us. Job DescriptionWe Are Hiring For Fitness IndustryFemale PreferredTiming 11:00 AM to 08:00 PMImmediate joiners preferredJob Types: Full-time, Permanent, FresherPay: ₹15, ₹18,000.00 per...

  • Front Desk Admin

    1 week ago

    Gandhipuram, Coimbatore, Tamil Nadu, India Y K groups Full time ₹ 15,000 - ₹ 18,000 per year

    We Are Hiring For Front Desk AdminQualification - Diploma / Any degreeExp - 0 to 2 yearsSalary - 15k To 18kLocation - Gandhi Puram, CoimbatoreMore details pls call us. Job DescriptionWe Are Hiring For Fitness IndustryFemale PreferredTiming 11:00 AM to 08:00 PMImmediate joiners preferredJob Types: Full-time, PermanentPay: ₹15, ₹18,000.00 per...

  • Admin & Sales Executive

    2 weeks ago

    Siddhapudur, Coimbatore, Tamil Nadu, India Infinite Structures Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Role OverviewAs an Admin & Sales Executive, you'll be the connecting link between our creative team and clients. You'll handle administrative operations, manage client communications, assist in sales follow-ups, and ensure that every project runs like clockwork.This role demands someone organized, people-friendly, and proactive - with an ability to juggle...

  • Front Desk Receptionist

    6 days ago

    Coimbatore, Tamil Nadu, India MANNOL Full time

    We are hiring a polite and well-spoken **Front Desk Receptionist** to manage patient check-ins, calls, and appointments at our clinic. **Key Duties**: - Greet and assist patients - Manage appointments and records - Handle calls, payments, and basic admin - Coordinate with doctors and staff **Requirements**: - Experience in teaching, reception, or admin -...

  • Front-desk Admin Assitant

    5 days ago

    Sholinganallur, Chennai, Tamil Nadu, India Aventar-hr Services Full time ₹ 1,82,000 - ₹ 1,86,000 per year

    Any graduates Freshers - Female candidates wantedTraining will be offered for freshers in admin workTake care all front desk and office admin activitiesBasic computer knowledge and communication skillsNearby Sholinganallur location most preferredJob Types: Full-time, PermanentPay: ₹15, ₹15,500.00 per monthBenefits:Commuter assistanceFlexible...

  • Zoho Developer

    5 days ago

    Siddhapudur, Coimbatore, Tamil Nadu, India SKYPLAY IPTV SERVICES PRIVATE LIMITED Full time ₹ 3,60,000 - ₹ 5,00,000 per year

    We're Hiring: Zoho AdministratorLocation: [Coimbatore]Job Type: Full-time | PermanentAbout the RoleWe're looking for a skilled and experienced Zoho Administrator to manage, configure, and optimize our complete Zoho One ecosystem.If you excel in Zoho CRM, automation workflows, Deluge scripting, and integrations, this is a fantastic opportunity to shape...

  • Front Desk Receptionist

    4 days ago

    Coimbatore, Tamil Nadu, India Digital Orbis Creators LLP Full time

    **Job Title**: Receptionist (Female) **Location**: Coimbatore **Company Type**: Entertainment | Event Management | Film Production **Salary**: As per experience and industry standards **Work Type**: Full-time | On-site **Role Overview**: We are seeking a **smart, well-spoken, and friendly female receptionist** to be the first point of contact at our front...

  • Hiring for CRM Admin

    1 week ago

    Coimbatore, Tamil Nadu, India iZet e-Payments Pvt Ltd Full time

    Qualifications and Skills - Proven ability to generate detailed and insightful reports to aid in decision-making processes. - Hands-on experience in automating workflows to streamline operations and increase productivity. - Expertise in integrating various systems to ensure seamless data flow and enhanced functionality. - Customer support skills (Mandatory...

  • Front Desk Receptionist Admin

    2 weeks ago

    Chennai, Tamil Nadu, India PAVO SCHOOL OF MUSIC Full time

    Pavo School of Music is a vibrant music institution focused on student growth and creativity located at OMR Perungudi. We aim to create a welcoming environment for all. **Key Responsibilities**: - Greet and assist visitors, students, and parents - Manage lesson schedules and student records - Process payments and basic admin tasks - Keep the front desk and...

  • Front Desk Executive

    2 weeks ago

    Chennai, Tamil Nadu, India iSprout Full time

    **Job Title**: Front Desk Executive**Location**: [Insert Location]**Department**: Administration / Front Office**Reports to**: Office Manager / Admin Head / HR Manager**Employment Type**: Full-time**Job Summary**: The Front Desk Executive serves as the first point of contact for visitors and clients, providing a professional and welcoming atmosphere. This...