Hiring for CRM Admin

1 week ago

Coimbatore Tamil Nadu, India iZet e-Payments Pvt Ltd Full time

Qualifications and Skills
- Proven ability to generate detailed and insightful reports to aid in decision-making processes.
- Hands-on experience in automating workflows to streamline operations and increase productivity.
- Expertise in integrating various systems to ensure seamless data flow and enhanced functionality.
- Customer support skills (Mandatory skill) to efficiently resolve customer inquiries and issues.
- Strong troubleshooting skills to identify and resolve technical challenges effectively.
- Demonstrated leadership skills to guide teams in achieving CRM-related goals.
- Proficiency in using CRM tools and technologies to manage customer relationships and data.
- Excellent communication skills for clear and effective interaction with team members and stakeholders.

Roles and Responsibilities
- Manage and maintain CRM systems to ensure optimal performance and reliability.
- Coordinate with teams to automate workflows and enhance process efficiencies.
- Generate and analyze reports to support data-driven decision-making for business operations.
- Integrate various systems with CRM platforms to ensure cohesive and streamlined business processes.
- Provide exemplary customer support to resolve any issues and improve client satisfaction.
- Lead the CRM team in developing strategies to enhance customer experience and retention.
- Address technical issues promptly through effective troubleshooting and problem-solving techniques.
- Collaborate with cross-functional teams to implement CRM solutions aligning with business objectives.

**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

**Benefits**:

- Health insurance
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Morning shift

Supplemental Pay:

- Yearly bonus

Work Location: In person

**Speak with the employer**
+91 8925939177
Application Deadline: 07/05/2025
Expected Start Date: 08/05/2025

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