Gst Executive

1 day ago

Kolkata West Bengal, India Cashflo Full time

**Introduction** $11 trillion of money flows every year between companies in India. It typically takes avg. 70 days for a business to get paid, and it’s increasing 5% every year. Formal funding options are limited, and cover < 5% of the addressable market. We are building India’s largest B2B Payments Platform that transforms how businesses pay and get paid. Our award-winning platform already processes INR 20,000+ Crores of invoices every month, across 300,000 MSMEs and 1200+ corporates; with 30+ lenders plugged in for credit. You will join our core team that currently consists of ex-BCG and ISB / IIM alumni with a team of industry veterans serving on the advisory board. We are backed by Elevation Capital (one of the most successful VCs in India) and General Catalyst ($15 Billion+ global fund, and early investors in Stripe, Airbnb etc.). We share our lineage with HCS, a 25 year old investment bank and a registered NBFC. We are a team of passionate problem solvers and we’re building a technology company with a strong product innovation mindset. Key Responsibilities: **Customer Support**: Maintain a positive and patient attitude while interacting with customers to ensure a high level of customer satisfaction. Stay up-to-date with the latest GST regulations, rules, and amendments to provide accurate information to customers. Interpret and explain complex GST concepts and procedures to customers in a clear and understandable manner. **Application Assistance**: Troubleshoot technical issues and provide step-by-step instructions to resolve them. **Training and Education**: **Issue Resolution**: Escalate complex issues or bugs to the technical support or development teams and follow up until they are resolved. **Feedback Collection**: **Qualifications**: Bachelor's degree in Accounting, Finance, Business, or a related field is preferred. CA or pursuing CA done with the articleship training having experience in GST. Strong knowledge of GST regulations and filing procedures. Excellent communication and interpersonal skills. Patience and empathy when dealing with customer inquiries. Attention to detail and a commitment to data accuracy. Problem-solving skills and the ability to work independently. Prior experience in a customer support or GST-related role is a plus. **Working Conditions**: May require occasional evening or weekend availability during peak GST filing periods.

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