Customer Support Associate

A customer support executive manages a customer service team and ensures customers are satisfied. They may also create policies and procedures for the team to follow. Responsibilities Customer support: Respond to customer queries, resolve complaints, and process orders Team management: Hire, direct, and monitor customer service representatives **Job...

Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email Maintain an updated knowledge of the organization's products, services, and customer service policies Document customer interactions when necessary, compiling documents and forwarding information to interested parties Explain simply and clearly in response...

Title: Customer Support Associate Freshers WelcomeExperience: 02 years (Freshers encouraged to apply)Good communication skills: (English, Hindi, Marathi)Education : Graduate / Any discipline, BSc, BCA, BBA, BBM, BCOMPassing Year: 2023, 2024 and 2025 onlyJob Type: Full-time / Fresher-friendlyExperience Level: Entry-LevelResponsibilities and Duties:Handle...

Job Opening:Customer Support Associate -Work From Office | Day ShiftLocation: Viman Nagar, PuneWork Mode: Work from OfficeQualifications:HSC / Any Graduate / UndergraduateFreshers are welcomeSkills Required:Good communication in Marathi, Hindi, and EnglishSalary:Up to 16,000 per month + Unlimited IncentivesInterview Process:HR RoundOperations RoundHow to...

Lead, coach, and mentor a team of customer support representatives to ensure they meet performance standards. - Develop training programs to enhance the skills and knowledge of the support team. - Identify and implement strategies to improve customer service processes and workflows. - Develop and maintain strong relationships with key customers, ensuring...

A process associate is a type of associate primarily used by call centre to handle the day to day customer interactions. Process Associate usually work in teams and handle customer support and account inquires. Process Associates are responsible for answering customer question on the telephone. As an process associate advance communication skills...

A Business Associate is a vital contributor to the success of business. Let's delve into the specifics that make this role instrumental in driving organizational excellence. Responsibilities on a business associates resume may include managing invoices and billing, scheduling appointments and providing administrative support. Evaluate and identify business...

Maintain excellent customer satisfaction and review support tickets for appropriate resolution - Provide customer support through phone and chat - Work with other departments to resolve customer issues in a timely manner - Serve as a point of contact for customer support and complaints - Proactively identify, investigate, and resolve recurring customer...

**Role: Associate**: - **Nature of Job: Resolving the queries of the customers via calls, chat and mail**: - **Qualification: HSC / Diploma / Arts and Science / Engineering graduates can apply**: - **Should have excellent English communication in verbal and written**: - **Should know how** **to** **handle the customers and resolve their issues**: -...

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