Customer Support Executive

Provide step-by-step guidance to customers to resolve issues or navigate products or services.Respond to customer inquiries through various communication channels, including phone, email and live chat.Address customer feedback and concerns with empathy and professionalism.Collaborate with cross-functional teams to ensure timely resolution of issues.Handle a...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

Qualification - HSC./Graduate Experience - Min. 6months exp. in telecommunication industry/customer support etc. Freshers with good communication skills, regional language skills will be welcomed. Immediate joiners will be preferred. 1. Employee will be responsible for resolving customer queries promptly. 2. Provide timely and accurate information to...

Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and...

**Understanding Needs**: Providing appropriate solutions and attention based on customer needs. - **Recording Interactions**: Keeping records of interactions, inquiries, complaints, and actions taken. - **Collaborating Internally**: Escalating unresolved issues to designated teams for investigation. - **Product Knowledge**: Learning about products/services...

Understanding the products and services provided by the company. - Preparing company policies and procedures. - Developing training lessons with service delivery systems. - Managing a team of Customer Support Representatives. - Excellent phone etiquette and active listening abilities. - A quick learner and exceptional ability to make decisions. **Job...

*Customer Sales Executive Job Description:* A Customer Sales Executive generates sales revenue by identifying and pursuing new business opportunities and building strong customer relationships. Key responsibilities include: *Key Responsibilities:* 1. Identifying and pursuing new sales opportunities 2. Building and maintaining strong customer relationships 3....

Providing accurate information about products or services and guiding customers in making informed decisions. Resolving customer issues and concerns efficiently, ensuring high customer satisfaction. Maintaining a deep understanding of our products, services and policies to address customer concerns effectively. Responding to customer inquiries accurately and...

Looking for **female** customer support executive - Resolving customer queries - Sharing update on orders placed - Sharing updates and offers - Experience - Min 06 Months as customer support Experience - 06 Months Time - 10 am to 07 pm Weekly Off - Monday Pay: ₹17,000.00 - ₹20,000.00 per month Schedule: - Day shift Work Location: In person

Looking for **female** customer support executive - Resolving customer queries - Sharing update on orders placed - Sharing updates and offers - Experience - Min 06 Months as customer support Time - 10 am to 07 pm Weekly Off - Monday Pay: ₹17,000.00 - ₹20,000.00 per month Schedule: - Day shift Work Location: In person **Speak with the...