Customer Relation Executive

6 days ago


Calicut, India Wagonmart Calicut Retail LLP Full time

Building long-term relationships with new and existing Customers
- Identifying key customers
- Collecting and analysing customer data
- Using CRM systems to manage relationships
- Developing new ways to meet customers’ needs
- Handling customer complaints
- Overseeing the interactions between customers and key team members, such as Customer

Service Representatives
- Creating and executing retention campaigns
- Developing marketing campaigns to attract new customers
- Collaborating with sales, marketing, customer service and operations teams to improve the customer experience

**Salary**: ₹10,000.00 - ₹15,000.00 per month

Schedule:

- Morning shift

Ability to commute/relocate:

- Calicut, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Master's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

**Speak with the employer**
+91 9778571726



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