Front Office Receptionist

1 day ago

Jubilee Hills Hyderabad Telangana, India RASYA Clinic Full time

A Medical Receptionist, or Medical Front Desk Clerk, is responsible for interacting with guests in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment.

**Duties and Responsibilities**:

- Greeting patients professionally both in person and on the phone
- Quickly answering or properly referring questions and issues
- Optimizing Doctor schedules and patient satisfaction with efficient scheduling
- Notifying Doctors of patient arrivals
- Comforting patients by anticipating anxieties and effectively answering questions
- Ensuring availability of treatment information by retrieving and updating patient records
- Verifying financial records and collecting patient charges while filing and expediting third-party claims
- Maintaining office inventory and equipment by anticipating supply needs and expediting supply orders

**Skills and Qualifications**:

- Communication skills to converse clearly over the telephone and in person
- Computer Knowledge
- Organization and time management to manage a variety of tasks effectively
- Interpersonal skills to interact positively with patients who may be upset or stressed
- Proficiency in Microsoft Office Suite like Excel, Word
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Education: High School Degree
- Languages: Telugu, English and Hindi Languages

**Benefits**:

- Paid sick time
- Paid time off

Schedule:

- Day shift

Supplemental Pay:

- Overtime pay

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 15/09/2024
Expected Start Date: 01/10/2024

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