Relationship Executive

1 week ago

Gurgaon, India MobiShastra Technologies Pvt. Ltd. Full time

We are looking for an earnest relationship executive to initiate and nurture steady, mutually beneficial relationships with our clients. As a relationship executive, you should maintain contact with clients, work to understand their needs, and then advise them on which of our offerings could best support their objectives. You should also make use of CRM software to document your progress, which ought to be accessible to pertinent internal divisions.

To be successful as a relationship executive, you should ensure alignment between our organization's objectives and each client's needs. Ultimately, an indispensable relationship executive will take ownership of their work, including their role in promoting clients' interests.

**Relationship Executive Responsibilities**:

- Provide Customer Support, Ensure proper and extensive use of the solution by identifying innovative use cases for the on-boarded client
- Consultation and User Training. Coordinate Pre-Sales procedures like Product Demos, POC’s, Successful Project Implementation. Provide regular feedback to the Development team to improve features, fix bugs, etc.
- Re-initiating discussions and Reviving lost clients
- Conducting in-depth needs assessments to better understand each client's requirements.
- Identifying a range of our offerings that could meet the goals and values of each client.
- Proposing and deliberating potential solutions in consultation with clients.
- Prompting clients to upgrade their existing packages and to purchase additional offerings.
- Settling clients' concerns in a swift and professional manner.
- Harnessing internal relationships to better address clients' needs and to maximize our profits.

**Relationship Executive Requirements**:

- Degree in marketing, finance, communication, or a similar discipline.
- Prior experience as a relationship executive, ideally in a similar organization.
- Familiarity with CRM software and procedures.
- In-depth knowledge of effective sales and negotiation tactics.
- Outstanding verbal and written communication.
- Ability to forge profound working relationships.
- Strong interpersonal and collaborative skills.
- Flexibility of working

**Salary**: Up to ₹25,000.00 per month

**Benefits**:

- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

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