Virtual Assistant

2 days ago

Kolkata West Bengal, India Tier5 Technology Solution Pvt. Ltd Full time

**Responsibilities**:

- Schedule Client Calls:

- Efficiently manage and coordinate client appointments and calls. Ensure timely communication and coordination with both clients and internal team members.
- Problem Solving:

- Proactively identify and resolve client issues, demonstrating a problem-solving mindset and a commitment to customer satisfaction.
- Task Execution:

- Perform task flows assigned by clients with accuracy and attention to detail.
- Product Knowledge:

- Develop a comprehensive understanding of our products and services. Stay updated on product features, benefits, and industry trends.
- New Tools Adoption:

- Proactively learn about and adapt to new tools and technologies relevant to our business. Evaluate and recommend tools that enhance efficiency and productivity.
- Versatile Role:

- Handle a variety of tasks and responsibilities, demonstrating flexibility and adaptability. Collaborate with different team members to support various projects.
- Open to New Challenges:

- Embrace challenges with a positive and proactive attitude. Demonstrate problem-solving skills and a willingness to take on new responsibilities.
- Continuous Learning:

- Exhibit a strong commitment to personal and professional development. Stay abreast of industry trends and updates, actively seeking opportunities to enhance skills.
- MS Office Proficiency:

- Utilize Microsoft Office tools (Excel, Word) proficiently to complete assigned tasks. Generate reports, documents, and presentations as needed.
- Adherence to SOP:

- Follow established standard operating procedures to ensure consistency and quality of work. Contribute to the refinement of SOPs based on practical experience and feedback.
- Video Editing and Posting:

- Possess basic video editing skills and be capable of posting content on different platforms as required.
- **Job Qualifications**:

- Proven experience as a Virtual Assistant or in a similar administrative role.
- Strong organizational and time-management skills.
- Excellent written and verbal communication skills.
- Ability to adapt to new tools and technologies quickly.
- Positive attitude, proactive approach, and a willingness to learn.
- Ability to work independently and collaboratively within a team.
- High attention to detail and accuracy.

**Salary**: ₹15,000.00 - ₹40,000.00 per month

**Benefits**:

- Flexible schedule
- Food provided

Application Question(s):

- Do you have experience in conducting phone calls with international clients or customer?
- Please mention the countries you have provided support for.
- Do you have your own personal pc or laptop?
- How long have you worked as a Virtual Assistant?

Work Location: In person

**Speak with the employer**

+91 8010000000

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