
Tele Caller Executive
23 hours ago
**Job Description - Telecaller / Junior Admission Counselor**
**Job Title**: Telecaller / Junior Admission Counselor - PGDM & MBA Programs
**Location**: Jasola, New Delhi (On-site)
**Department**: Admissions
**Reports To**: Senior Admission Counselor / Head of Admissions
**About Us**
Asia Pacific Institute of Management (AIM), New Delhi, established in 1996, is among India’s premier B-Schools with 29+ years of academic excellence. AIM is AICTE-approved and consistently ranked among the top management institutes for its academic delivery, industry integration, and global outlook.
**Role Summary**
We are looking for a motivated **Telecaller / Junior Admission Counselor** with around **1 year of experience** in telecalling, customer service, or education counseling. The role involves engaging with prospective students and families, providing accurate information about AIM’s PGDM and MBA programs, and assisting in converting leads into successful admissions.
**Key Responsibilities**
- Make outbound calls to prospective students and parents to share program details.
- Handle inbound queries about admissions, eligibility, fees, and scholarships.
- Maintain records of interactions and update lead status in the CRM system.
- Assist senior counselors during admission events, counseling days, and selection rounds.
- Promote AIM’s events, webinars, and open houses through telephonic outreach.
- Work towards achieving monthly/quarterly call and conversion targets.
**Requirements**:
- Minimum: Bachelor’s degree in any field.
- Around **1 year of experience** in telecalling, customer service, or admissions (education industry preferred).
- Strong communication skills in English and Hindi.
- Familiarity with MS Office and CRM tools (LeadSquared, Zoho, or similar).
- Positive attitude, patience, and ability to work in a target-driven environment.
Pay: ₹9,687.45 - ₹27,000.00 per month
Application Question(s):
- Can you speak english fluently?
Work Location: In person
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