Tele Caller Executive

22 hours ago

Delhi Delhi, India Parking Hawker Full time

**Making Outbound Calls**: Tele callers often make outbound calls to existing or potential customers. These calls can be for various purposes such as marketing campaigns, sales follow-ups, customer surveys, appointment scheduling, or lead generation.
- **Receiving Inbound Calls**: In addition to making outbound calls, tele callers also handle incoming calls from customers. They address inquiries, provide information about products or services, resolve complaints, and assist customers with their needs.
- **Product or Service Knowledge**: Tele callers need to have a thorough understanding of the products or services offered by their company. This knowledge enables them to effectively communicate features, benefits, and pricing to potential customers and address any questions or concerns they may have.
- **Communication Skills**: Effective communication is crucial for tele callers. They must be able to articulate information clearly and persuasively, listen attentively to customers' needs, and adapt their communication style to different individuals and situations.
- **Sales and Persuasion**: In many cases, tele callers are tasked with selling products or services over the phone. This requires strong persuasion skills to influence potential customers and overcome objections. They often follow a scripted sales pitch but should also be able to improvise and adapt based on the customer's responses.
- **Customer Relationship Management**: Tele callers play a significant role in building and maintaining customer relationships. They must be courteous, professional, and empathetic when interacting with customers to ensure a positive experience and foster loyalty to the brand.
- **Data Management**: Tele callers typically use customer relationship management (CRM) software to record call details, update customer information, and track sales leads. Attention to detail is essential to accurately document interactions and follow-up actions.
- **Target Achievement**: Depending on their organization's goals, tele callers may have targets for call volume, sales conversions, or customer satisfaction metrics. They must work efficiently to meet or exceed these targets while maintaining quality standards in their interactions.

Pay: ₹5,000.00 - ₹10,000.00 per month

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

**Education**:

- Secondary(10th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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